Client Care Team Manager

4 weeks ago


Dallas, United States US012 Marsh & McLennan Agency LLC Full time

Description:

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Advisor Manager at Marsh McLennan Agency (MMA).

 MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Client Care Team Manager on the Private Client Services team, you’ll be responsible for managing a team of client advisors and insuring exceptional client experience within our Cl Care Team.

Develops, implements and monitors workflows and procedures to ensure high quality service and compliance to agency standards.

Drives a client-focused service environment.

Assists in resolving complex client or underwriting issues.

Continuously improves the quality and consistency in the client experience.

Coaches, supervises and trains colleagues, structuring the training to achieve high performance and an excellent client experience.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

5+ years personal insurance background required, with experience leading teams.

P&C License required.

Able to independently quote most coverages for existing clients and have familiarity with excess & surplus placements.

These additional qualifications are a plus, but not required to apply:

High-net worth clientele and carrier experience preferred.

Experience leading client facing teams.

Call Center Experience

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you

Valuable benefits.  

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are: 

Generous time off, including personal and volunteering 

Tuition reimbursement and professional development opportunities 

Hybrid and flexible work 

Charitable contribution match programs 

Stock purchase opportunities 

Inclusive Culture

Competitive compensation



  • Dallas, United States Overture Home Care LLC Full time

    Overture Home Care is currently seeking a candidate for a Client Care Coordinator / Scheduler position. We provide care for seniors in and around the DFW area and are looking for candidates who can work in Dallas, Plano, Frisco, Lewisville, and more.Overture Home Care offers RN-delegated home care and companion services to seniors and other individuals...


  • Dallas, United States Overture Home Care LLC Full time

    Overture Home Care is currently seeking a candidate for a Client Care Coordinator / Scheduler position. We provide care for seniors in and around the DFW area and are looking for candidates who can work in Dallas, Plano, Frisco, Lewisville, and more. Overture Home Care offers RN-delegated home care and companion services to seniors and other individuals...

  • Care Team Manager

    1 month ago


    Dallas, United States Senior Helpers Full time

    Great companies need great leaders. The Care Team Manager (CTM) will be responsible for overseeing, managing, and scheduling caregivers for Senior Helpers of Dallas within the franchise territory. The CTM will communicate with prospective clients and set care assessment appointments over the phone. A secondary role would include caregiver hiring, recognition...

  • Client Manager, PC

    1 month ago


    Dallas, United States Holmes Murphy & Associates Full time

    Holmes Murphy is one of the nation's largest privately held insurance brokerages. It is our mission to promote health, protect wealth, and deliver peace of mind to our clients. We pride ourselves on being a place where employees love what they do, and who they do it with! In fact, we live by our purpose statement of "Caring for your unique potential is our...


  • Dallas, United States Supplemental Health Care Corporate Full time

    Job DescriptionJob DescriptionWhat does a Client Development Representative do?The Client Development Representative has a crucial role focused on driving the growth of our staffing business. As the initial point of introduction to potential clients, the CDR is responsible for prospecting, identifying new opportunities, presenting solutions, negotiating...

  • Client Manager

    4 months ago


    Dallas, United States RJN Group Full time

    Are you interested in working for the industry leader in underground infrastructure? Do you want to have a substantial stake in an employee-owned firm? Are you looking to help your local communities? RJN employees answer, "Yes!" to all these questions and more. We are currently seeking a Client Manager to join the RJN family. Position Summary Lead client...


  • Dallas, United States Thrive Skilled Pediatric Care LLC Full time

    span>Calling all social entrepreneurs, Client Relationship Managers, and Account Managers! Proficient with MS Office (Word, Excel, Outlook, PowerPoint) and other systems.Coordinates the opening of new patient referrals in partnership with the Clinical Supervisor.Utilizes Thrive SPC's applicant tracking system to engage and convert nurses and other care team...


  • Dallas, Texas, United States Three Crown Dynamics Full time

    Job Title: Sales and Client ManagerWe are a sales and client management firm dedicated to delivering exceptional solutions to our clients. With a strong focus on customer satisfaction, we are seeking a motivated and customer-focused individual to join our team as an Entry Level Sales Professional. The ideal candidate will have excellent communication skills...

  • Care Team Manager

    3 days ago


    Dallas, Texas, United States Treemont Healthcare and Rehabilitation Center Full time

    Job Title: Care Team ManagerAbout the Job:We are seeking an organized and detail-oriented Care Team Manager to join our team at Treemont Healthcare and Rehabilitation Center. As a Care Team Manager, you will oversee the day-to-day operations of the care team and ensure seamless communication between departments.Responsibilities:Manage and coordinate care...


  • Dallas, Texas, United States CARE Full time

    **Job Description**We're seeking a Senior Engineering Manager to lead our Mobile Engineering Team in Dallas, TX. As a key member of our engineering organization, you'll be responsible for managing a team of iOS and Android engineers who work on large-scale consumer apps that are ever-changing, enabling millions of families to find the care they need for...


  • Dallas, Texas, United States HealthEcareers - Client Full time

    We are seeking a skilled Mobility Therapist to join our team at HealthEcareers - Client for a 13-week assignment in Dallas, Texas.About the AssignmentThis is a travel opportunity with 40 hours worked per week, 10 hours per day, Monday through Friday.As a Mobility Therapist, you will be responsible for delivering high-quality care to patients in a long-term...


  • Dallas, Texas, United States Monstera Talent Ltd Full time

    We are looking for an experienced Account Support Specialist to join our team at Monstera Talent Ltd.In this role, you will be responsible for providing exceptional customer service, building and maintaining strong relationships with our clients, and promoting our client's products and services effectively.Key Responsibilities:Client Relationship Building:...


  • Dallas, United States CARE Full time

    About Care.com Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect...


  • Dallas, United States CARE Full time

    About Care.com Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect...


  • Dallas, United States FORVIS Full time

    Description & Requirements Forvis Mazars' Private Client tax advisors provide sophisticated tax compliance, consulting, and planning services to individuals, multi-generational families, fiduciaries, and more. Our professionals include CPAs and JDs. Partnering with our financial planners, Wealth Strategists, and Innovation teams expands your flexibility to...

  • Client Manager

    3 months ago


    Dallas, United States The Plexus Groupe Full time

    The Plexus Groupe is looking for candidates who dream big. We have an opening for a Client Manager within the Employee Benefits Practice in our Dallas, TX office.Do you enjoy strategizing with clients on best-in-class solutions? Do you want to be part of a company growing faster than ever? If you are a team player and task-master, you prefer a balance of...


  • Dallas, Texas, United States Care Full time

    Job OverviewCare.com is a consumer tech company that aims to solve universal problems and connect people in new ways. We're on a mission to provide innovative solutions for families and caregivers worldwide.We're seeking an experienced Account Manager to join our team and expand our market penetration, products, and services within the federal government. As...


  • Dallas, Texas, United States CARE Full time

    About Care.comCompany OverviewCare.com is a leading provider of online family care and care jobs solutions. With operations in 21 countries, we have been serving families since 2007. Our platform offers a wide range of care options for children, seniors, pets, and the home.Job DescriptionWe are seeking a skilled Solution Provider to join our team as an...


  • Dallas, Texas, United States Fay Servicing Full time

    We are seeking a highly skilled Strategic Client Partnership Manager to join our team at Fay Servicing. As a key member of our organization, you will be responsible for managing client relationships and providing exceptional service to our clients.About UsFay Servicing is a leading provider of innovative servicing solutions for performing and non-performing...


  • Dallas, United States Fay Servicing Full time

    Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers aren't loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive...