Sales and Client Manager
3 days ago
We are a sales and client management firm dedicated to delivering exceptional solutions to our clients. With a strong focus on customer satisfaction, we are seeking a motivated and customer-focused individual to join our team as an Entry Level Sales Professional. The ideal candidate will have excellent communication skills and the ability to work collaboratively in a fast-paced environment.
About Us:
Three Crown Dynamics is a sales and client management firm that specializes in sales and customer acquisition. We strive to provide unmatched service and results for our exclusive clients. Our team is dedicated to delivering exceptional solutions and building long-lasting relationships with our clients.
Responsibilities:
- Interact with current and prospective customers in a professional and friendly manner, addressing inquiries, providing information about our client's products, and offering assistance to ensure their needs are met
- Generate leads for the sales team to execute sales presentations to customers with the goal of enrolling them in our client's available services
- Troubleshoot and resolve customer issues, concerns, or challenges promptly, escalating complex problems to appropriate team members when necessary
- Develop a deep understanding of our products and services to effectively communicate their features and benefits to clients, aiding in upselling and cross-selling opportunities
- Maintain accurate and detailed records of client interactions, inquiries, feedback, and resolutions in our CRM system
- Collaborate with the sales team to identify opportunities for upselling and cross-selling based on client interactions and needs
Requirements:
- Previous experience in customer support, client management, or a related field is preferred
- Exceptional interpersonal and communication skills, both written and verbal
- Strong problem-solving abilities with a customer-centric approach
- Proficiency in using CRM software and other relevant tools
- Detail-oriented with excellent organizational skills
- Ability to work collaboratively in a fast-paced, team-oriented environment
- Empathetic and patient demeanor when dealing with client inquiries and concerns
Benefits:
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. Additional benefits include opportunities for career growth and development, a comprehensive benefits package, and a dynamic work environment.
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