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Customer Experience Host
1 month ago
Job Description
Monitors and administers the safety, environmental, and security programs/issues at an assigned exchange(s) or distribution center(s).
Job Grade
4
Job Tier
3
Career Area
Loss Prevention
Supervisor
Yes
Job Qualifications
Five years of loss prevention or management experience which includes conducting investigations/audits, report writing, planning, and goal setting. Completion of the Loss Prevention Uniformed Training Plan (UTP) Level III is required.
Or
Bachelor's degree and three years of loss prevention or management experience which includes conducting investigations/audits and report writing are preferred. Completion of the Loss Prevention Uniformed Training Plan (UTP) Level III I is required. Loss Prevention Uniformed Training Plan (UTP) Level III completion can be verified by any one of these training courses: 2007-Exchange Detective Certification, 2212 - Uniform Training Plan for SS specialists, 2220 - Uniform Training Plan - Exchange Detectives, 2261 - Exchange Detective Training, 2282 - Certification of Exchange Detective, 3157 - UTP Exchange Detective, 3158 - UTP Safety, and Security 3162 - UTP DR Safety and Security Spec/Tech 010U - UTP Loss Prevention Manager, 317S - Level 1 Certification 318S - Level 2 Certification, 319S - Level 3 Certification, 321S - Level 4 Certification, 322A - Level 5 Certification, and 323S - Level 6 Certification.
Degree (one of):
Major/Minor (one of):
BUSINESS MANAGEMENT - Preferred CRIMINAL JUSTICE - Preferred FINANCE - Preferred
Additional Qualifications/Requirements
PCS Authorized.
Salary Minimum
$69,977.00
Major Duties
Conducts internal/external inquiries involving incidents of pilferage, fraud, waste, abuse, misconduct, accidents, and other issues as determined by the Regional Loss Prevention (LP) Manager. Monitors e-commerce/online transactions.
Conducts and/or supervises Occupational Safety and Health Administration (OSHA), environmental, and loss prevention (LP) inspections/surveys. Recommends and/or implements loss prevention (LP) program modifications and procedures to increase operational efficiencies and effectiveness. May be required to manage or assist in managing the Exchange Information and Personnel Security Program.
Conducts interviews, obtains written statements, and prepares relevant case reports/files. Coordinates with local police/courts on theft prosecutions. Liaisons with command, law enforcement, legal, and Exchange management on loss prevention (LP) activities.
Provides training to associates including, but not limited to new hires, profit protection, Occupational Safety and Health Administration (OSHA), internal controls, etc.
Oversees equipment management; including but not limited to, closed circuit television (CCTV) systems, electronic article surveillance (EAS), safety products, fire suppression systems, vehicles, etc. May oversee contract guard services and coordinate coverage at distribution center locations.
Performs other duties as assigned.
Work Challenges
License, Valid Driver's License
Maintain Position of Trust Status
Maintain Safety & Security Credential
TDY - Some TDY required
Annual LP Code of Ethics and Sustainability
Job Type
Management
Number of Positions Remaining
1
Job Expires
13-Aug-2024
Benefits Benefits
Health & FSA
RFTRPTINTTFTTPT Medical and Dental Insurance✓✓ ✓ Flexible Spending Accounts✓✓ Health Savings Account (HSA)✓✓ ✓ Health Reimbursement Arrangement (HRA)✓✓ ✓Comprehensive medical and dental plans are offered to eligible associates. Elected coverage starts on your first day – with no waiting period. For more information regarding medical plans offered, visit .
The health care flexible spending account (FSA) allows associates to use pretax dollars for eligible out-of-pocket healthcare expenses for themselves and their dependents. We also offer a dependent care flexible spending account for qualifying day-care expenses.
Health savings accounts (HSAs) and health reimbursement arrangements (HRAs) include an annual employer contribution, which helps reduce your out-of-pocket costs on eligible health care expenses.
Disability & Life Insurance
RFTRPTINTTFTTPT Short-Term and Long-Term Disability✓ Basic Associate Life Insurance✓✓ Supplemental Associate Life Insurance✓ Personal Accident Insurance✓✓✓ Dependent Life Insurance✓ Long-Term Care✓✓We offer a disability plan that provides both short-term and long-term income benefits. The plan pays a weekly or monthly benefit of 66 2/3% of your annual pay after a waiting period. Life insurance is available to associates, their spouse and dependents.
Retirement
RFTRPTINTTFTTPT Retirement (Pension) Plan✓ Exchange 401(k) Plan✓✓The Exchange wants you to be financially prepared for retirement, whether that’s in a couple of years or many years down the road. We want you to be able to retire on your terms, and we know that saving for retirement on your own can be a challenge. That is why the Exchange offers a traditional pension plan along with a 401(k) retirement savings plan.
The Exchange has an automatic enrollment process for the traditional pension plan for all newly hired and rehired regular full-time associates. Regular full-time and part-time associates are automatically enrolled in 401(k) unless they opt-out.
RFT =regular full time | RPT =regular part time | INT =intermittent | TFT =temporary full time | TPT =temporary part time
