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Deduction Specialist I
4 months ago
Company Generac Power Systems
Name Deduction Specialist I
Req # 65228
Employment Type Full Time
Shift 1st
We are a team of hardworking builders and doers who share a passion for innovation and a desire to outpace others in our field. We push boundaries and seek opportunities for our products and people to evolve. As an inclusive workplace, we keep equity and respect at the forefront and empower employees to speak up, take accountability, and bring their best energy to work every day. At Generac, we collaborate, share successes, and promote a drive to win while respecting others and supporting growth. The Deduction Specialist is responsible for supporting the Credit Department by investigating and working to resolve customer deductions and delinquent accounts. Essential Duties Research and analyze customer deductions for product shortages, damages, pricing discrepancies, customer incentives, or other deductions taken by customers. Collaborate with customer support, credit, sales and other departments to resolve in a timely manner. Communicate with customers to help identify and resolve open deductions and issues. Other Duties as assigned Minimal Qualifications Associates Degree or equivalent experience Proficient with Microsoft Office Suite Preferred Qualifications Experience in deduction resolution Previous experience using SAP or equivalent ERP Great reasons to work for Generac Competitive Benefits: Health, Dental, Vision, 401k and many more State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers Pride When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time. We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days. We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront. We offer product loan and discount programs Physical demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “