Health Information Specialist I

1 day ago


Waukesha, Wisconsin, United States CIOX Health Full time
Job Title: Health Information Specialist I

We are seeking a highly organized and detail-oriented Health Information Specialist I to join our team at CIOX Health. As a Health Information Specialist I, you will be responsible for processing medical record requests, ensuring accuracy and compliance with HIPAA regulations, and providing exceptional customer service.

Key Responsibilities:
  • Process medical record requests in a timely and efficient manner
  • Ensure accuracy and compliance with HIPAA regulations
  • Provide exceptional customer service to patients, insurance companies, and attorneys
  • Document information in multiple platforms using two computer monitors
  • Proficient in Microsoft Office, including Word and Excel
Requirements:
  • High School Diploma or GED
  • Ability to commute between locations as needed
  • Able to work overtime during peak seasons when required
  • Basic computer proficiency
  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
Preferred Qualifications:
  • Experience in a healthcare environment
  • Previous production/metric-based work experience
  • In-person customer service experience
Working Conditions:

Work is generally performed in an office environment with minimal exposure to unpleasant and/or hazardous working conditions.

Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use.

Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions.



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