Customer Service Representative

6 months ago

Secaucus, United States FASTSIGNS® of Secaucus,NJ Full time

Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we’re looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential.
We are a dynamic company that offers its employees a great culture and the opportunity to make great money.
If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)

As a CSR, you will use your experience and skills to follow up with leads and ultimately close business.
You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers.
You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, building relationships, and using consultative selling when dealing with customers.

Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience.
We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.

RESPONSIBILITIES          

  • Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards
  • Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email
  • Follows up on new leads and referrals resulting from telephone, marketing, and email activity
  • Prepares estimates and establishes/maintains estimate follow-up procedures
  • Communicates with customers on order status and changes in the production schedule
  • Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
  • Maintains an attractive retail environment (clean, organized, and functional)
  • Helps as needed with reports, close-out, invoices, and required paperwork
  • Identifies and resolves customer satisfaction issues
  • Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.

QUALIFICATIONS            

  • High school diploma or GED required
  • At least three years in retail or inside sales with excellent customer service experience
  • Proven record of consistently hitting/exceeding sales targets or quotas
  • Able to perform cold calls to secure new business for the center
  • Experience resolving customer satisfaction issues
  • Experience working under pressure with multiple tasks/projects
  • Proficient computer and internet skills, including Microsoft Office suite
  • Strong verbal and written communication skills
  • Basic math skills
  • Strong organizational and time management skills

  • Customer Service Representative

    3 weeks ago

    Secaucus, New Jersey, United States FastSigns Full time

    Customer Service Representative Job DescriptionAre you a people person with a passion for helping others? Do you enjoy working in a dynamic and ever-changing environment? As a Customer Service Representative at FASTSIGNS, you will be the initial contact with current and prospective customers, providing exceptional service and support to build long-lasting...

  • Customer Service Representative

    3 weeks ago

    Secaucus, New Jersey, United States Hudson Regional Hospital Full time

    Job Summary:As a Customer Service Representative at Hudson Regional Hospital, you will play a vital role in ensuring the delivery of excellent customer service to our patients, staff, and visitors. Your primary responsibility will be to provide fast and accurate communication, coordinating with other departments to resolve inquiries and address customer...

  • Customer Service Representative

    4 weeks ago

    Secaucus, New Jersey, United States FASTSIGNS® of Secaucus,NJ Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.Key Responsibilities:Provide consultative sales support...

  • Customer Service Representative

    2 weeks ago

    Secaucus, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Customer Service Representative in Secaucus, New Jersey. The role primarily involves providing excellent customer service in a contact center environment, managing customer accounts, and processing customer requests in the e-Commerce industry....

  • Customer Service Representative

    4 weeks ago

    Secaucus, New Jersey, United States FASTSIGNS® of Secaucus,NJ Full time

    Job OverviewWe are seeking a highly motivated and sales-driven individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth through consultative selling.Key Responsibilities:Develop and maintain a...

  • Customer Service/Sales Representative

    3 weeks ago

    Secaucus, New Jersey, United States Home Depot Full time

    Job Title: Customer Service/Sales RepresentativeAt Home Depot, we are seeking a Customer Service/Sales Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling products to customers.Responsibilities:Provide fast, friendly service to customers by actively seeking out...

  • Customer Service Representative

    4 weeks ago

    Secaucus, New Jersey, United States OPEN ROAD AUTO GROUP Full time

    Job SummaryOpen Road Auto Group is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Sales Representative

    3 weeks ago

    Secaucus, New Jersey, United States The Children's Place Full time

    Job Summary:The Sales Representative will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all...

  • Sales Associate

    1 week ago

    Secaucus, New Jersey, United States The Children's Place Full time

    Job Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all...

  • Customer Service Representative

    3 weeks ago

    Secaucus, New Jersey, United States Kohl's Full time

    Key Responsibilities:• Build strong relationships with customers by offering knowledgeable and courteous service.• Assist customers by demonstrating products and explaining their applications.• Recommend products and services based on customer needs.• Provide exceptional customer service to drive sales and customer satisfaction.About the Role:As a...

  • Sales Associate

    4 weeks ago

    Secaucus, New Jersey, United States The Children's Place Full time

    Job Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques.Responsibilities:Be aware of customer activity and respond with a...

  • Customer Service Representative

    4 weeks ago

    Secaucus, New Jersey, United States David Donahue Inc Full time

    About the Role:The Customer Service Associate position plays a crucial role in building strong relationships with customers and retail partners selling David Donahue products. This role involves entering and organizing wholesale customer orders, processing changes as needed, and responding to eCommerce customer inquiries via phone and email. The ideal...

  • Customer Service Representative

    2 months ago

    Secaucus, United States Coda Search│Staffing Full time

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's...

  • Sales Representative

    3 weeks ago

    Secaucus, New Jersey, United States Mutual Trading Company Full time

    Job DescriptionJob Title: Sales RepresentativeJob Summary:We are seeking a highly motivated and results-driven Sales Representative to join our team at Mutual Trading Company. As a Sales Representative, you will be responsible for identifying and pursuing new sales opportunities, building and maintaining relationships with existing customers, and driving...

  • Customer Service Associate

    2 months ago

    Secaucus, United States David Donahue Inc Full time

    Who We Are:: Established in New York in 1972, David Donahue has grown from small family business into a sought-after brand that outfits men for all occasions; from casual to business and formal events. With product offerings including dress shirts, sportswear, cuff links and ties, David Donahue excels in accessible luxury clothing, furnishings, and...

  • Warehouse Customer Service

    1 month ago

    Secaucus, United States OnTrac Full time

    OnTrac is hiring an Operations Assistant Level 1! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! ...

  • Sales Representative

    4 weeks ago

    Secaucus, New Jersey, United States A-STAFFING, INC. Full time

    Job DescriptionA-STAFFING, INC. is seeking a highly skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for acting as a liaison between our sales team and our clients, ensuring customer satisfaction.Key Responsibilities:Conduct market research to identify selling possibilities and evaluate customer needsActively...

  • Guest Service Representative

    2 months ago

    Secaucus, New Jersey, United States Schulte Companies Full time

    Guest Service AgentSchulte Companies is seeking a skilled Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Greet and check in guests, ensuring a warm and welcoming experienceAnswer...

  • Seasonal Warehouse Customer Service

    4 weeks ago

    Secaucus, United States OnTrac Full time

    OnTrac is hiring a Seasonal Operations Assistant! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! ...

  • Seasonal Warehouse Customer Service

    3 weeks ago

    Secaucus, United States OnTrac Full time

    OnTrac is hiring a Seasonal Operations Assistant! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! ...