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Appian Platform Support Analyst

3 months ago

Reston, United States CGI Full time

Position Description:

CGI has an immediate need for an Appian Platform Support Analyst to join our team in Plano, TX or Reston, VA. This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage industry. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies.

This position is based in Plano, TX or Reston, VA, or anywhere in the US where CGI has an office in the Central/Eastern Time Zones.

• We partner with 15 of the top 20 banks globally, and our top 10 banking clients have worked with us for an average of 26 years
• We have over 92,+ CGI Members in 40 countries and over 5k+ loyal Clients who are leveraging our end-to-end services across the globe

Your future duties and responsibilities:

We are looking for an Appian Platform Support Analyst to support enterprise RPA initiatives involving Appian ​​and Blue Prism.​​ This position will be responsible to provide Enterprise Level 2 Appian platform support for one of the top financial institutions in the country. Candidate will have the opportunity to serve as the primary support liaison for different portfolios and learn new technologies and tools.

Required qualifications to be successful in this role:

Skilled in Release Deployments on SaaS platforms such as Appian using ADM (Automated Deployment Manager) frameworks.
Release Management - Strong Proficiency in CI/CD methodologies and tools such as Jenkins and Urban Code along with Nexus Repository. Skilled in Deployment of microservices (Java, Python) etc to ECS containers. Candidate should have hands on experience setting up Release pipelines on Repositories such as BitBucket and Gitlab. Should have experience with Release Management activities such as setting up Deployment Runbooks, ensuring all Release deployment steps are in place and the stakeholders are aligned.
Should have a solid understanding of AWS Infrastructure architecture – understanding of deployment to an EC2 and ECS containers. Extensive experience with AWS services such as S3, Lambda, and Infrastructure Provisioning
Proficient in Python Scripting Language.
Should have sound knowledge of Security Policies and Frameworks such as Duo MFA, Zero Trust Enterprise, MSIs, IP Whitelisting etc.
Excellent Problem-Solving and Communication Skills.
Ability to work independently and as part of a team in a fast-paced environment.

Education - Bachelors degree or equivalent

#LI-LB3
#DICE

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $76,.00 - $,.00.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• (k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment.
• Back-up childcare, Pet insurance, a Member Assistance Program, a college savings program, a personal financial management tool, lifestyle management programs and more.

**CGI anticipates accepting applications for this position through July 3, .

Skills:

Bitbucket Continuous Integration GitLab Jenkins Python Release Management Software as a Service