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Engineer I, Site Reliability

4 months ago


Chicago, United States Oak Street Health Full time

Role Description

As an Engineer I - Site Reliability Engineer (SRE), you will be responsible for ensuring the reliability, scalability, and performance of our systems and applications. You will work closely with cross-functional teams to implement automation, optimize processes, and enhance observability to maintain high availability and performance of our infrastructure.Key Responsibilities:Collaborate with development, operations, and other cross-functional teams to design, implement, and maintain scalable and reliable systems.Utilize Grafana and other observability tools to monitor system performance, troubleshoot issues, and implement proactive measures to ensure optimal performance.Manage and administer Azure infrastructure, including resource provisioning, configuration, and optimization.Develop and execute performance and load testing strategies to identify and address bottlenecks and optimize system performance.Create and maintain automation scripts using PowerShell, JavaScript, and other scripting languages to streamline operational tasks and improve efficiency.Implement systems integration solutions to ensure seamless communication and interoperability between different systems and services.Participate in on-call rotations and respond to incidents in a timely manner to minimize downtime and maintain service availability.Document processes, procedures, and configurations to ensure knowledge sharing and maintain system reliability.Qualifications:Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience2+ years of experience working with Grafana, Azure administration, or similar observability tools and cloud platforms.Experience with performance and load testing methodologies and tools.Proficiency in scripting languages such as PowerShell and JavaScript.Strong automation skills and experience with configuration management tools.Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.Proven track record of troubleshooting complex issues and implementing effective solutions.Ability to adapt to a fast-paced environment and prioritize multiple tasks effectively.Preferred Qualifications:Certification in Azure administration or related fields.Experience with containerization technologies such as Docker and Kubernetes.Familiarity with CI/CD pipelines and DevOps principles.Knowledge of networking concepts and protocols.Previous experience in a Site Reliability Engineering or similar role.

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits: 

Mission-focused career impacting change and measurably improving health outcomes for medicare patients

Paid vacation, sick time, and investment/retirement 401K match options

Health insurance, vision, and dental benefits

Opportunities for leadership development and continuing education stipends

New centers and flexible work environments

Opportunities for high levels of responsibility and rapid advancement