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Area Director, Access and Reimbursement West

4 months ago

Denver, United States Merz Therapeutics Full time

The Area Director, Access and Reimbursement East role covers the Central and West part of the US including Michigan diagonally to Texas (excludes AR, LA) (You must live near a major airport)

The Director will be working with the RAM team to recruit, lead, coach and manage the Reimbursement Access Managers. This team is responsible for ensuring optimal provider and patient access, effective pull-through of reimbursement services and program support along with patient affordability programs as it relates to Merz Therapeutics product portfolio.

They will have demonstrated individual success in leadership, reimbursement expertise, including interpretation of coverage, coding and payment policies in order to lead a high-performance RAM team

Leadership of RAM Team

Conduct regularly scheduled field rides with the RAM team. Strategically coach RAM team to ensure they are delivering information that facilitates patient access to and appropriate reimbursement of Merz products. Monitor RAM adoption of HUB services and patient support programs at the practice level to support patient compliance to therapy. Identify areas of training to continue to elevate individual and team business acumen and competency within the access and reimbursement landscape. Train to a skill set that facilitates a “lead from behind” mentality in working closely with TBM counterparts to maximize efforts with customers. Hold team accountable to Merz values and operating norms.

Marketing Collaboration

Provide insight in the development of the marketing tools and resources necessary to support the RAM team discussions with practices to ensure they are aware of our HUB services, patient affordability programs, product access levels across payer channels, enhanced product access within specific markets including support of practice and patient portals in tangent with external vendors.

Field Sales Collaboration

Establish expectations for working in close collaboration with Regional Sales Directors to facilitate ongoing feedback of RAM team performance in support of aligned customers across TBMs and KADs. Monthly communication to support efficient use of RAM time, customer routing, local market access challenges and opportunities to compliantly mitigate access barriers for patients. 

Current CMS Trends

Monitor Centers for Medicare and Medicaid Services (CMS) reimbursement policies and keep abreast of trends in reimbursement and health policy that affect Merz’ products and the markets in which they compete. 

MBO Reporting

Establish measurable performance parameters and monitor individual RAM activity against those key metrics. Responsible for quarterly reporting of MBO performance of team requiring documentation, scoring and individual RAM conversations to support payout levels.

Training & Development

Ensure team is trained to fully support all reimbursement and patient/payer support programs offered by Merz and that customers view these programs as the best in class. Lead content and facilitation of training during the Midyear and National sales meetings. Work closely with the National Director of Access & Reimbursement, Market Access and Sales Training to provide relevant workshops to ensure the RAMs are seen as the most knowledgeable team in industry as it pertains to Merz defined therapeutic areas.

Internal Business Partner Collaboration

High touch points with Commercial Analytics, Finance, Compliance and Legal are required to ensure appropriate oversight of revenue management, Veeva reporting, appropriate use of programs and resources and compliant interaction of the RAM team with customers.

Payer Landscape

Require RAM team to have optimal knowledge of coverage landscape as defined by customer base within aligned geography. Work closely with National Account Director team to stay current with changes and/or hurdles that could impact access to product portfolio. Support local market diagnostics of NAD team when developing category management strategies.

Education:

Bachelors Degree Required 

Professional Experience:

Minimum of 5 -7 years in managing a high-performance team combined with experience in billing, coding, practice management, and/or pharmaceutical reimbursement support. Required

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Merz Therapeutics we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Recruitment Note: Merz Therapeutics only sends emails from verified “” addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of Merz Therapeutics, please contact