Dealer Relationship Manager

1 week ago

Aurora, United States Nissan Motor Full time

Life at Nissan encompasses everything that inspires both the quality of our vehicles and the quality of our people. Company-wide, you'll find fast learners and self-starting engines as well as people who are quick to embrace change and take an idea into overdrive. At Nissan, minds race. Imagination gets a green light. Each opportunity is the fuel that drives an idea from inspiration to real-life.

We’re currently looking for a Dealer Relationship Manager to cover the Minneapolis region .

Job Summary

As a member of the company's sales team, functions as primary company contact for Nissan and Infiniti dealerships within assigned district. Provides and promotes positive customer relations between the company and the dealers, while promoting financial products and resolving related dealer issues.
Contributes to building brand value and achieving enduring profitable growth.

Job Responsibilities

1. Communicates, solicits, and promotes consumer finance (retail and lease) products and programs to assigned dealers. Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products for both new and pre-owned vehicle financing.

2. Communicates, solicits, and promotes dealer lending programs (wholesale floorplan, mortgage, capital, and revolving lines of credit) to assigned dealerships. Acts as sales closer to procure new commercial credit accounts. Provides financial management advice to dealers on cost consolidation, cost saving measures, and potential improvements in financial operating efficiencies. Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products.

3. Communicates, solicits, and promotes NESNA Assurance (vehicle service contracts, prepaid maintenance, and ancillary) products and programs to assigned dealers. Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products.

4. Acts as a liaison between dealership and internal NMAC departments. This includes consumer credit, funding, titles, inventory control, and legal. Presents a seamless image of the company where cross-department concerns are presented. Solicits dealer feedback on the company's customer service performance to dealers and consumers.

5. Facilitates lease vehicle returns and assists with resolution of related problems. Administers and monitors dealer compliance with lease return policies and procedures. Solicits auction attendance by dealers and provides program support of remarketing initiatives and programs.

6. Assists in fact finding, relationship management and implementation of action plans during credit workout or asset disposal of troubled dealership loans. Assists in relationship management during closure and transfers of dealer lines of credit to alternative lenders (credit takeout). Collects unpaid billings, enforces curtailments and actively supports improvement of negative reserves. Monitors dealers' wholesale performance and inventory control, including inventory and due diligence audits.

7. Administers contest and incentive programs for assigned territory.

8. As necessary, performs other related duties of which the above are representative.

Job Knowledge and Skills:

Job Knowledge and Skill:
Ability to demonstrate sales and service behaviors. Superior interpersonal and relationship management skills. Excellent presentation skills. Excellent analytical skills. Extensive knowledge of automotive financial products; including, consumer lending, commercial lending, and assurance products. Extensive knowledge of several corporate automotive sales and marketing functions; such as: financial products, contests and incentives, market representation, customer satisfaction, parts and accessories sales and service operations, and business management operations.

Years of Experience:

Experience:
FSM Developmental : Four or more years of progressively responsible related experience at a professional level, including two or more years in automotive credit analysis, consumer lending, commercial lending, and/or assurance products. Additional experience in automotive finance or automotive sales and marketing preferred.

FSM : Six or more years of progressively responsible related experience at a professional level, including two or more years in field sales, service or dealer relationship management and two or more years in automotive credit analysis, consumer lending, commercial lending, and/or assurance products. Additional experience in automotive finance or automotive sales and marketing preferred.

Supervisory Experience:
Previous experience providing on-the-job training to new employees preferred, but had no other formal supervisory responsibilities.

Education

Education:
Bachelor’s degree in a related discipline.

Specific Course/Certifications

Computer Skills:
Working knowledge of word processing, spreadsheet, presentation, and other applications to produce necessary reporting and presentations.

Travel Required?

1.Travel:
More than 50% day and overnight travel.

Position requires residence within assigned district.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.

Aurora Illinois United States of America

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