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Sales Assistant I

4 months ago

Lindon, United States TEKsystems Full time

Description:

Receive/Route Calls into Sales Queue

Receive incoming calls and route to the appropriate department if not related to a new account set-up or existing merchant hardware sale. If the call is sales related, as described previously, route the call to the appropriate MSR.

Track Lead Distribution

Track prospects/Leads that come into the Sales queue via the IQD (Google doc) in order to evenly distribute Leads among MSRs.

Backup to Lead Sales Administrator

Process and create new Lead records in SalesForce as requested and as the Leads are provided to OpenEdge by our Partners.

Regular attendance and compliance within the schedule assigned

Skills:

Customer service oriented, Help desk support, CRM, Detail Oriented, Call center, Excellent communication skills, High School Diploma

Additional Skills & Qualifications:

Must have great customer service skills

High School diploma or equivalent required.

Minimum of one year of work experience in customer service or support desk role.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.