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Family and Visitor Services Coordinator
1 month ago
SHIFT:
Rotating (United States of America) Seeking Breakthrough Makers
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.
CHOP’s Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.
A Brief Overview
Family and Visitor Services Coordinators will serve as the first point of contact to welcome and assist families at the various entrance points to CHOP. They will promote a gracious welcome, a friendly demeanor, and a willingness to problem solve for, and assist patients and families. They will display active engagement with patients and families to direct or escort families to their destination, assist with carrying luggage and other items. They will also assist families on departure from the hospital and support the overall operations of the Division of Family and Visitor Services
What you will do
Education Qualifications
High School Diploma / GED Required Associate's Degree PreferredExperience Qualifications
Customer service experience in a healthcare setting PreferredSkills and Abilities
Able to serve as a champion of CHOP ICARE values Promote teamwork to achieve CHOP's mission and values Excellent oral and written communication skills. Ability to prioritize and complete duties in a timely and organized manner Performs work according to CHOP policies and procedures, professional standards of care, and applicable laws Must work with or without supervision. Display support for CHOP mission and safety goals, abide by all measures of infection prevention guidance, including hand hygiene
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine.
Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
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