Sales Discovery Manager

1 month ago

Phoenix, United States Travel + Leisure Co. Full time
We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Summary:

This position is responsible for achieving defined sales targets, assists in personnel development and is responsible for maintaining a high level of customer satisfaction. The primary purpose of this position is to sell the guest a trial program (Discovery); this allows the client to experience Wyndham Vacation Ownership on a trial basis.

Responsibilities and Duties:

  • Oversee Discovery Department for Legacy Golf Resort
  • Recruit, develop, train and manage a team of Discovery Sales Representatives
  • Partner with other departments to achieve defined sales targets
  • Greet guests in Discovery area after sales presentations and explain that they will conduct a survey of guests experience.
  • Conduct survey regarding guests experience and present Discovery program in a professional manner, with the goal of selling guest the Discovery program.
  • Answer all of the guests questions accurately in accordance with company sales quotas for a Discovery Associate.
  • When guest purchases, prepare worksheet including all required information and deliver worksheet to Contracts office for processing.
  • Answer all post sale client inquiries to ensure customer satisfaction.
  • Follow all company and department policies and procedures.
  • Any other assigned duties as requested by supervisor.
  • Meet and exceed established sales quotas.

Minimum Qualifications:

  • Discovery Sales experience required
  • Must have Timeshare Sales Experience
  • Ability to make effective sales presentations and work independently
  • Proven ability to lead and motivate a team
  • President Club achievers preferred. 
  • High School Diploma or equivalent required, College Degree preferred

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

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