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Scheduling Coordinator Sr Spec
3 months ago
Job Summary
Leidos QTC Health Services is seeking a % remote Scheduling Coordinator to support Leidos QTC Health Services operations through effective scheduling and communication of provider schedules and utilization. Supports operations and providers by maintaining, utilizing and maximizing electronic scheduling software.
Essential Duties and Responsibilities
Provides consistent and effective communication with providers and operational teams Effectively utilize reports and tools to communicate schedules and escalate information and trends to operational teams Coordinates with CLS managers for scheduling requirements Responsible for building and adjusting schedules in electronic scheduling tools Constantly evaluates the workflow for schedule use and efficiency Actively monitors schedules for complete utilization Effective management of electronic confirmation systems in order to meet needs and organizational goals (, eMessenger, When I Work, ACD, CRM, etc.) Prioritize specific requests as it relates to schedules Perform other duties and responsibilities as assignedCompetencies:
Excellent communication skills, both verbal and written Proficient knowledge of computer applications (, MS Office Suite, Electronic Scheduling, etc.) Ability to learn new software quickly Ability to follow and adhere to standardized workflow on a daily basis Ability to effectively communicate with providers of all specialties Exceptional customer service principles and practices to both internal and external customers Excellent data entry and typing skills Skilled in multi-tasking while managing multiple priorities Able to work various shifts and hours to cover multiple time zones Knowledge of administrative and clerical processes Ability to work as a team member as well as individuallyEducation and/or Experience: (includes certificate & licenses)
High School diploma, or equivalent (GED) years experience as a – scheduler or customer service support Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation Medical terminology skills preferredPay and Benefits:
Pay range $ - $ w/ up to % bonus eligibility
The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here:
Leidos QTC Health Services. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.
