Program Manager
2 months ago
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
The Global Regulatory Affairs Office (GRAO) is responsible for overseeing the enhancement of our risk management and controls, remediation of regulatory and audit findings and the administration of regulatory affairs, including establishing a centralized and sustainable connection point for global regulatory communications, ensuring preparedness for examinations.
This Program Manager role reports to the GRAO Program Management Office (PMO) that is responsible for day-to-day enablement of the GRAO strategy. The primary responsibility of the Program Manager is to manage large scale, enterprise-wide Programs with multiple projects and work streams. These projects involve delivery of critical strategic enterprise capabilities or regulatory changes that impact multiple business units or disciplines that execute the GRAO strategy. The role holder will need the ability to manage multiple priorities in a fast-paced environment and exercise good judgment in a variety of situations. The Program Manager must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion and attention to detail. The ideal candidate will have a track record of supporting complex change programs, working with diverse, cross-functional teams and facilitating needs from stakeholders across the organization.
The key responsibilities of the role include:
Ability to translate and operationalize project/program target state into solutions.
Ability to communicate effectively to ensure there is a clear and concise understanding of expectations.
Ability to manage and maintain progress across a portfolio of work, and to continuously manage program risks, issues and escalations as needed.
Effectively liaise between cross-functional stakeholders to align around common objectives.
Continuously improve and optimize projects towards efficiency, productivity and quality standards.
Maintain program objectives; risks; issues and overall status within approved program structure/technologies
Manage the project with a forward-looking mindset, i.e., proactively anticipate any potential issues, prevent them and/or define pragmatic contingency plans.
Proactively manage dependencies, ‘reusable assets’ (components of the solution that have been already built elsewhere), roadblocks and learning points (i.e., milestones defined to resolve any uncertainty that the team might be dealing with).
Timely escalate and relentlessly pursue resolution of any roadblocks with a clear, end-to-end ownership mindset.
Develop and control deadlines, budgets and activities pertaining to the supported projects.
Responsible to maintain timely packaging and archival of completed deliverables
Demonstrates flexibility and agility to pivot to new and/or changing program priorities
Maintains confidentiality of correspondence records, presentations and reports in a central repository system
Prioritizes and handles multiple projects with accuracy
Delivers a work product that requires minimal revision
Able to facilitate discussions and reach decisions
The successful candidate will benefit from having:
A College or University degree and deep understanding of project management and portfolio management tools, techniques and methods (i.e., what good looks like), change management principles and how to build high-performing teams
Relevant industry knowledge is required (financial risk, non-financial risk, regulatory and/or compliance)
Technical skills: Outlook, Teams, Microsoft Office 365 suite required (advanced with Excel, Word, SharePoint, PowerPoint, MS Project).
Excellent oral and written communication skills are required
Self-motivated, highly flexible and adaptable to change
Analytical and problem-solving skills are required
Results oriented
Knowledge of and experience in risk data aggregation and reporting, or in governance, risk and control technology design and implementation
Great skills across communication, facilitation, interpersonal, conflict resolution, team building, coaching members on practices, framework, ability to teach/train etc.
Ability to establish trust-based relationships with stakeholders across enterprise, lead them towards common objectives and managing upwards and downwards (e.g., experience with acting as a constructive conduit between business and non-business teams)
Strong problem-solving skills, organizational skills and time management skills.
Openness to self-learning, improvement and experimentation
A minimum of 5 years serving as a Program Manager or a relevant role
#LI-LK2, #LI-Hybrid
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
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