![Wings Program Inc](https://media.trabajo.org/img/noimg.jpg)
Manager of Safe House Services
1 month ago
To provide vision, oversight, and coordination for all WINGS Safe House (shelter) operations, services, and Crisis Line functions for this 24- hour facility
Key Responsibilities:
· Oversee, plan, implement and evaluate all components of the 24-hour Family Advocate services. Ensure that services are proactive, responsive, and comprehensive.
· Hire, supervise, and train staff, interns, and volunteers; Conduct team meetings; Encourage on-going Development.
· Develop, implement, and monitor operational procedures in cooperation with Senior Director of Administration.
· Develop, implement, monitor program policies and procedures in cooperation with Senior Director of Program Services.
· Oversee the teaching, modeling, and the development of life skills and support to women and children as it applies to House Advocates, volunteers, and interns.
· Oversee integration of strengths-based perspective and life coach model.
· Monitor and maintain a safe and healthy living environment for all WINGS guests, staff, interns, and volunteers.
· Identify volunteer opportunities and communicate them to the Department of Community Resources; Cultivate and maintain long term volunteer relationships.
· Provide crisis intervention counseling and referrals to callers; Conduct periodic assessments of Crisis Line services; Responsible for coordinating the hotline schedule.
· Provide supervision for ICDVP candidates.
· As directed, provide supervision for the 40-hour training and CEU.
· Conduct phone intake and eligibility evaluations; Oversee resident arrivals and departures.
· Inform callers (i.e., Chicago Domestic Violence Helpline) of the numbers of beds available at the Safe House.
· Provide clinical intervention and support, which includes on-call emergencies.
· Create and maintain files, documents, contracts, and agreements per Senior Director of Program Services.
· Collaborate with area agencies to identify and institute best practices.
· Work closely with Senior Managers to ensure wrap-around services.
· Work with Development staff to establish indicators and outcomes measures and ensure accurate data collection and reporting; ensure timely submission of all reports.
· Contribute necessary financial information to the Chief Program Officer.
· Represent WINGS at community meetings and events.
· Provides direct services in the form of support groups, case management, crisis intervention, emotional support, and conflict resolution.
· Immediately report child abuse to the Department of Children and Family Services as mandated by law and in accordance with agency procedures.
· Identify donation needs and inventory levels and communicate needs to Department of Community Resources.
· Oversee facility property management issues and work with Facilities Department to maintain agency assets.
· Work with Friends of Safe House Friends Advisory Committee.
· Other duties as assigned by Chief Program Officer.
Requirements:· Bachelor’s degree required; Master’s degree preferred.
· Must hold Illinois Certified Domestic Violence Professional (ICDVP) Credential or obtain certification within one (1) year of hire
· CPR and First Aid certification (WINGS will provide)
· Experience with shelter services preferred
· Must agree to a flexible schedule – evenings, weekends, holiday, on call and overnights required
· Must have excellent leadership, project management, interpersonal, organizational, verbal, and written communication skills
· Must be a strong team player, able to successfully interface with varied personalities and temperaments, and relate sensitively to people of varied social, economic, racial, cultural, and experiential backgrounds
· Commitment to diversity, equity, and inclusion
· Bilingual skills (Spanish) preferred
· Proficient in Microsoft Office Suite, Access, and Excel
#ZR
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Manager of Safe House Services
1 month ago
Chicago, United States Wings Program Inc Full timeJob DescriptionJob DescriptionDescription: To provide vision, oversight, and coordination for all WINGS Safe House (shelter) operations, services, and Crisis Line functions for this 24- hour facilityKey Responsibilities:· Oversee, plan, implement and evaluate all components of the 24-hour Family Advocate services. Ensure that services are proactive,...
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