Senior Product Manager

2 months ago

Hartford, United States UnitedHealth Group Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

As Senior Product Manager for Client Experience, Optum Consumer Payments, you will play a leading role in shaping and executing our Client Experience strategy, ensuring that our Consumer Payment clients have access to industry-leading tools to administer and evaluate the performance of their Health Benefit Accounts. You will be driving the development and enhancement of our client admin digital portal, collaborating with cross-functional teams to deliver innovative solutions that meet the evolving needs of our customers and the market. You will be responsible for managing the full product lifecycle including the roadmap, backlog, development, digital experience, and optimization. As a member of the Consumer Payments product team, you will partner closely with business and technology teams to ensure a best-in-class experience for our clients.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities: 

Manage the end-to-end product lifecycle of Client Digital assets including defining capability strategy and roadmap while ensuring alignment with business objectivesEngage and collaborate with appropriate stakeholders and SMEs to develop and execute Client Digital Experience product strategy based on market needsLead planning and prioritization activities while promoting collaboration among product, business and technology partnersChampion a client-centric approach while using data-driven insights, client feedback, competitive analysis and market demands to inform decisions and delivery prioritizationIdentify, track and, manage dependencies, issues and, risks to resolution

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

5+ years as a product manager, preferably in healthcare, financial services or, FinTech industry5+ years of proven cross-functional influence experience and well-developed relationship building skills, willing to take a leadership role driving initiatives, working across organizations and structuring approaches to new opportunities2+ years of experience using Agile/Scrum or similar methodologies, and associated tools (AHA, Jira, Confluence)2+ years of experience developing, designing or implementing digital admin portalsExperience using quantitative and qualitative data to assess priorities and influence roadmaps

Preferred Qualifications: 

Solid understanding of Health Benefit and Directed Spend Accounts, such as Flexible Spending Accounts, Reimbursement Accounts, Health Savings Accounts and, related regulationsAbility to think strategically with ability to build solid working relationships across organizational teams in a fast-paced and changing environmentDemonstrated success defining and launching products in an Agile environmentAbility to collaborate with engineering and business teams in highly matrixed environmentAbility to embrace change and respond quicklyAbility to present complex ideas in a clear, concise fashion to technical and non-technical audiences

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $, to $, annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 

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