Crisis Specialist

We make a difference- in your community and in your career.

Crisis Specialist - Mobile Crisis Intervention

The Crisis Specialist is an integral part of the MCI Program. At MCI the program provides crisis intervention services 7 days per week, 24 hours per day either on-site or mobile to any individual experiencing a mental health and/or substance abuse crisis. The Crisis Specialist works as a member of a multi-disciplinary team devoted to crisis intervention and stabilization. 

The Crisis Specialist will also:

• support the master’s-level clinicians and Triage staff in providing MCI services to individuals
• help support individuals and their families and perform tasks such as assisting with the implementation of the disposition determined by the master’s level clinician
• provide telephonic support, arranges for assessments to occur on site or in the community and organizes for transportation as needed
• secure placements in detox units, inpatient units and diversionary levels of care and coordinates the transfer of those served to these facilities

We are looking for an individual that is able to work under pressure in a fast paced, ever changing office environment.

Schedule: Part-time or Full-time hours available with very flexible scheduling 1st, 2nd, and 3rd shift available

• flexible opportunity to work 10 or 12 hour shifts if desired; allowing great work-life balance opportunities

Pay Rate: $22.66/hourly

• Stacking differentials available too Additional hourly rate of $1 for 2nd shift - evenings, $2 for 3rd shift - overnights, and $1 for weekend shifts.

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.  

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Our Benefits

Our Culture

Hear what employees think about working for Riverside

• Strong organizational skills and the ability to multi-task and manage multiple pieces of data
• Able to appropriately prioritize tasks while assessing for potential risk
• Skilled at coordinating internal and external agency resources
• Excellent telephonic and in person communication and interpersonal skills
• Intermediate computer fluency, including Microsoft Office

• Bachelor’s Degree and a minimum of one year of experience (including internship) with mental health or related field required. Residential treatment and/or home-based experience is preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

• Strong organizational skills and the ability to multi-task and manage multiple pieces of data
• Able to appropriately prioritize tasks while assessing for potential risk
• Skilled at coordinating internal and external agency resources
• Excellent telephonic and in person communication and interpersonal skills
• Intermediate computer fluency, including Microsoft Office