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Engagement Specialist

2 months ago

Lancaster, United States Lutheran Social Services of Central Ohio Full time
Job DescriptionJob Description

Engagement Specialist

Full Time | Night Shift

** $15/hour **

Lutheran Social Services of Central Ohio is currently seeking Engagement Specialists for Faith Mission in Fairfield County. Faith Mission is one of the largest homeless shelters in our area providing meals and shelter to men, women and Veterans with dignity and compassion.

The ideal candidate will share Our Mission: Creating a better world by serving people in need.

What will I do as an Engagement Specialist with Lutheran Social Services?

  • Greets all volunteers, residents, and prospective residents in a professional, helpful and welcoming manner.
  • Provides communication, information, and supplies to residents as needed related to shelter services including bed assignments, towels, bedding and self-care supplies.
  • Completes intake paperwork with new residents.
  • Verifies eligibility for shelter approval including checking identification, shelter inquiry forms, must see CM list, and sexual offender list prior to approving for entry.
  • Maintains overall cleanliness and sanitation of shelter facility including resident dorms, hallways, floors, laundry, kitchen and lounges in assigned areas.
  • Changes bedding in dorms as required when clients leave as well as on a weekly basis for those still in the shelter.
  • Performs inspections of bags and other storage items and property entering and/or leaving facility.
  • Ensure that no unacceptable or dangerous materials enter the facility.
  • Logs and maintains client prescription medications as well as over-the-counter medications securely in the medication cabinet.
  • Follows procedures regarding how to record and dispense medications appropriately.
  • Holds shelter residents accountable for upholding shelter rules and expectations. Supervises completion of daily chores.
  • Enforces curfew, lights out and morning wakeups.
  • Communicates any issues or concerns to Shelter Services Manager or Manager on-call.
  • Communicates with Shelter Services Manager regarding each resident's stay each evening, concerns regarding each client, and emergency situations through the logbook, client files and relevant paperwork.

Requirements for an Engagement Specialist with Lutheran Social Services:

  • High School Diploma, GED or equivalent work experience is required.
  • Experience with homeless or other special needs populations, preferred.
  • Ability to communication with diverse groups of individuals.
  • Ability to work a flexible schedule, as needed.

As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.


Benefits with Lutheran Social Services:

  • Health insurance with 4-plan options
  • Tuition Reimbursement Program
  • 403(b) retirement plan with employer matched savings
  • Dental and Vision insurance
  • Medical and Childcare Flexible Spending (FSA)
  • Health Savings Account
  • PTO and 12 Paid Holidays
  • Opportunity to make a positive impact on individuals & the community.

About Lutheran Social Services:

We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.


Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.