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Community Engagement Coordinator

2 months ago


Lancaster, Ohio, United States Lutheran Social Services of Central Ohio Full time
Job Overview

Position Title: Engagement Specialist

Employment Type: Full Time | Night Shift

Compensation: ** $15/hour **

Organization: Lutheran Social Services of Central Ohio is actively seeking dedicated Engagement Specialists for our esteemed program in Fairfield County. This program serves as a crucial resource for individuals experiencing homelessness, offering meals and shelter with dignity and compassion.

The ideal candidate will embody Our Mission: Creating a better world by serving people in need.

Key Responsibilities of the Engagement Specialist:

  • Welcome all volunteers, residents, and potential residents in a courteous and supportive manner.
  • Distribute essential information and supplies to residents, including bed assignments, linens, and personal care items.
  • Assist with the completion of intake documentation for new residents.
  • Verify eligibility for shelter services by checking identification and relevant lists.
  • Maintain cleanliness and hygiene standards throughout the shelter, including dormitories, common areas, and facilities.
  • Change bedding in dorms as needed and on a regular schedule.
  • Conduct inspections of personal belongings entering or exiting the facility.
  • Ensure that prohibited or hazardous items do not enter the premises.
  • Securely manage client medications in accordance with established protocols.
  • Uphold shelter rules and expectations, supervising daily tasks assigned to residents.
  • Enforce curfews and ensure timely wake-up calls.
  • Report any issues or concerns to the Shelter Services Manager or designated on-call manager.
  • Document and communicate resident-related information and emergencies through logs and reports.

Qualifications for the Engagement Specialist Role:

  • A High School Diploma, GED, or equivalent experience is required.
  • Experience working with homeless or special needs populations is preferred.
  • Strong communication skills to engage with diverse groups effectively.
  • Flexibility to work varied schedules as necessary.

Benefits Offered by Lutheran Social Services:

  • Comprehensive health insurance with multiple plan options
  • Tuition reimbursement opportunities
  • 403(b) retirement plan with employer matching
  • Dental and vision coverage
  • Flexible spending accounts for medical and childcare expenses
  • Health savings account options
  • Paid time off and 12 recognized holidays
  • Chance to positively impact individuals and the community.

About Lutheran Social Services:

We are committed to our Mission of Service, impacting thousands of lives across 27 Ohio counties by addressing critical societal issues such as food, shelter, safety, and healing. Our organization provides essential services including food pantries, housing support, domestic violence assistance, senior living, and healthcare, all aimed at uplifting families and strengthening communities.


Lutheran Social Services of Central Ohio is an equal opportunity employer.