Student Assistant

2 months ago


Lawrenceville, United States Georgia Gwinnett College Full time

Job Summary

The Student Assistant - Classroom Technology supports classroom and conference/meeting technologies and digital signage. The position provides level 1 support for the hardware and software found in classrooms and conference rooms. The position also supports the hardware and software for digital signage. Level 1 support includes conducting preventative maintenance, responding to incidents and service requests, organizing, and maintaining equipment inventory, assisting with technology upgrades, and conducting minor equipment installations or repairs.

Responsibilities

Respond to incidents and service requests to support hardware (primarily audio-visual) and software in spaces across campus. Conduct regular preventative maintenance checks of classrooms, conference rooms, and digital signage. Assist with organization and maintenance of equipment inventory. Install or repair equipment as needed. Support audio-visual upgrade projects. Collaborate with full-time Information Technology staff to troubleshoot and document technology issues. Participate in professional development activities designed to improve technological skills and professional skills such as communication, customer service, and time management.

Required Qualifications

Must be enrolled a minimum of 6 credits at Georgia Gwinnett College. Must be in and maintain good academic standing for the duration of employment. Must be in and maintain good conduct standing with the Office of Student Integrity for the duration of employment Demonstrated ability to communicate clearly and concisely in written and verbal situations. Familiarity with common software applications such as Microsoft Word, Microsoft PowerPoint, and Microsoft Excel. Familiarity with common web conferencing technologies such as Zoom and Microsoft Teams. Ability to lift up to 25 lbs. Ability to assist with moving equipment. Demonstrated time management skills. Demonstrated customer service skills. Demonstrated problem solving skills.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .



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