Sales Specialist, South Coast Plaza

3 months ago

Costa Mesa, United States Hermès Full time

The Team:

The Hermès South Coast Plaza Boutique opened in 1997 and focuses on providing extraordinary service to clients as a part of the Western Region. This position will report to the Floor Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Opportunity:

The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.

About the Role:

Sales Objectives

Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target. Organize and prioritize the selling floor to support the sales effort and overall customer experience. Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stored at all times. Maintain selling floor to meet standards to including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc. Provides assistance as needed in inventory preparation.

POS

Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis, SKUs, monetary payment and client verification), and the administrative support of after sales service when needed. Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day. Maintain cleanliness and organization of workstation at all times.

Asset Protection

Responsible for complying with all asset protection procedures such as employee sign in sheets, bag checks in conjunction with AP as application. Practice appropriate AP techniques and follows all guidelines for key control and merchandise security. Respects physical EAS tagging guidelines and ensure all products are properly ticketed (on floor, back of house and merchandise returns). Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management).

Customer Service

Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS

Supervisory Responsibility:

NO

Budget Responsibility:

NO

Decision Making Responsibility:

NO

About You:

2+ years of experience in sales, experience in a luxury environment preferred Strong relationship development and impeccable communication skills Even-tempered with ability to continuously multi-task Self-starter and able to work independently while balancing collaboration with a team Strong organizational skills Open availability to accommodate needs of the business Ability to lift between 0-25 lbs. without assistance

The range for this position is $23.72 - $29.30 per hour. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

COMPANY OVERVIEW

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values ​​passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films “Footsteps Across the World” available on our website.

OUR COMMITMENT

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values ​​of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values ​​equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values ​​​​through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at Please do not submit resumes or applications to this email address.

  • Bar Professional

    6 days ago

    Costa Mesa, California, United States Water Grill South Coast Plaza Full time

    Job SummaryWe are seeking a seasoned Bartender to join our team at Water Grill South Coast Plaza. As a Bartender, you will be responsible for providing exceptional customer service, preparing and serving beverages, and maintaining a clean and organized bar area.Key ResponsibilitiesPrepare and serve a variety of beverages, including cocktails, wine, and...

  • Executive Sous Chef

    3 days ago

    Costa Mesa, California, United States Water Grill South Coast Plaza Full time

    Job DescriptionWater Grill South Coast Plaza is seeking a highly skilled and experienced Executive Sous Chef to join our team. As a key member of our management team, the Executive Sous Chef will be responsible for leading the kitchen operations, ensuring the highest quality of food, and maintaining a clean and safe working environment.Key...

  • Sales Associate

    3 months ago

    Costa Mesa, United States Uniqlo Full time

    **Sales Associate - South Coast Plaza 1** **Location:** Costa Mesa, CA, US *UNIQLO is a brand of Fast Retailing Co., Ltd., a leading global Japanese retail holding company that designs, manufactures and sells clothing under seven main brands: Comptoir des Cotonniers, GU, Helmut Lang, J Brand, Princesse tam.tam, Theory, and UNIQLO. With global sales of...

  • Event Sales Manager

    6 days ago

    Costa Mesa, California, United States Water Grill South Coast Plaza Full time

    Job SummaryWe are seeking a highly motivated and experienced Sales and Marketing Manager to join our team at Water Grill South Coast Plaza. As an Event Sales Manager, you will be responsible for generating revenue in Private Dining & Events in the restaurants assigned to you through direct specified sales activities and marketing efforts.Key...

  • Kitchen Sanitation Specialist

    1 week ago

    Costa Mesa, California, United States Water Grill South Coast Plaza Full time

    About the Company:Water Grill South Coast Plaza has been a cherished destination for seafood enthusiasts in Southern California for over 25 years. Celebrated for its exceptional fish dishes, the restaurant has garnered accolades from the Zagat Guide, reinforcing its status as a premier seafood venue.Position: Kitchen Sanitation SpecialistThe Kitchen...

  • Retail Associate

    2 months ago

    Costa Mesa, United States Aritzia Full time

    Retail Associate - South Coast Plaza page is loaded Retail Associate - South Coast Plaza Apply locations Costa Mesa, CA, USA (South Coast Plaza) time type Part time posted on Posted 4 Days Ago job requisition id R0016914 THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE OPPORTUNITY Your future starts now. Join our...

  • Kitchen Sanitation Specialist

    1 week ago

    Costa Mesa, California, United States Water Grill South Coast Plaza Full time

    About the Company:Water Grill South Coast Plaza has been a beloved destination for seafood enthusiasts in Southern California for over 25 years. Celebrated for its exceptional fish dishes, the restaurant has garnered accolades from the Zagat Guide, reinforcing its status as a leading seafood venue.Job Title: Kitchen Sanitation SpecialistThe Kitchen...

  • Sales Advisor

    3 months ago

    Costa Mesa, United States ANINE BING Full time

    Stylist/ Sales Advisor ANINE BING is looking for a Stylist (Sales Advisor) to join the team at South Coast Plaza. The Sales Advisor (which we refer to as Stylist) is the ultimate ambassador for ANINE BING. The person in this role will work with an in-store sales team to drive sales through customer relationship selling and 1:1 personalized service...

  • Executive Director, South Coast Plaza

    2 days ago

    Costa Mesa, California, United States Gianni Versace S.r.l. Full time

    About Gianni Versace S.r.l.We are a leading luxury fashion brand, committed to delivering exceptional customer experiences and driving business growth through innovative strategies.Job SummaryWe are seeking a highly skilled and experienced General Manager to lead our South Coast Plaza store and drive business success in the luxury retail market.Key...

  • South Coast Plaza Seasonal Store Associate

    4 weeks ago

    Costa Mesa, United States Madhappy Full time

    SOUTH COAST PLAZA SEASONAL STORE ASSOCIATE Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces - including its permanent flagship in West Hollywood - to explore a personal expression as a means to an improved state of mind. Its own seasonal stores - with...

  • BALENCIAGA Sales Associate | South Coast Plaza

    3 weeks ago

    Costa Mesa, United States Balenciaga Full time

    SummaryJob Description SummaryWe are currently seeking a Sales Associate who will report to the Store Director. YOUR OPPORTUNITY The Balenciaga Sales Associate is responsible for providing our customers with top quality service by meeting their individual needs and expectations. This person will serve as a brand expert, promoting both the philosophy and...

  • Client Advisor, South Coast Plaza

    2 months ago

    Costa Mesa, United States AMIRI Full time

    Purpose & Objective AMIRI is looking for an enthusiastic Client Advisor to join the Company's South Coast Plaza location! The AMIRI Client Advisor is responsible for delivering quality client service, achieving individual sales goals, building lasting dynamic client relationships through expert product knowledge and selling techniques, as well as...

  • Stylist - South Coast Plaza

    4 weeks ago

    Costa Mesa, California, United States Richemont Full time

    At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered,...

  • BALENCIAGA Sales Associate | South Coast Plaza

    1 month ago

    Costa Mesa, United States Balenciaga Full time

    Summary Job Description Summary We are currently seeking a Sales Associate who will report to the Store Director. YOUR OPPORTUNITY The Balenciaga Sales Associate is responsible for providing our customers with top quality service by meeting their individual needs and expectations. This person will serve as a brand expert, promoting both the philosophy and...

  • Executive Director, South Coast Plaza

    6 days ago

    Costa Mesa, California, United States Gianni Versace S.r.l. Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Director to join our team at Gianni Versace S.r.l. as a General Manager at our South Coast Plaza location.Key ResponsibilitiesBusiness Development: Analyze the business, propose action plans to reach objectives, improve results, and support key business strategies.Partner with Regional...

  • Culinary Operations Supervisor

    1 week ago

    Costa Mesa, California, United States Water Grill South Coast Plaza Full time

    Water Grill South Coast Plaza - Culinary Operations SupervisorWater Grill South Coast Plaza has been a renowned destination for seafood lovers in Southern California for over 25 years. Recognized for its exceptional quality and freshness, Water Grill stands out in the seafood dining industry. As a Culinary Operations Supervisor, you will play a vital role in...

  • Stylist - South Coast Plaza

    4 weeks ago

    Costa Mesa, United States Richemont Full time

    At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered,...

  • Senior Client Advisor South Coast Plaza

    1 month ago

    Costa Mesa, United States Dolce & Gabbana Full time

    Dolce & Gabbana, a leader in the world of luxury fashion, presents an exceptional career opportunity in Costa Mesa - South Coast Plaza. We are seeking an exceptional Senior Client Advisor with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand. POSITION OVERVIEW: Senior Client Advisors (SCA) are the...

  • Department Manager Miu Miu South Coast Plaza

    5 days ago

    Costa Mesa, California, United States Prada Group Full time

    About the RoleThe Prada Group is seeking a highly skilled and experienced Department Manager to join our team at Miu Miu South Coast Plaza. As a key member of our sales team, you will be responsible for driving sales growth, delivering exceptional customer service, and leading a high-performing team of sales associates.Key ResponsibilitiesBusiness...

  • Senior Hospitality Manager

    2 days ago

    Costa Mesa, California, United States Water Grill South Coast Plaza Full time

    About the Role:The Water Grill South Coast Plaza is seeking a highly skilled and experienced Senior Restaurant Manager to join our management team. As a Senior Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Oversee the...