Senior Account Director
4 months ago
Overview
/ About usLumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances. We partner with life sciences companies around the world to generate evidence to demonstrate the value of their product, translate the science and data into compelling product narratives, and enable commercial decisions that position these products for success in the market. We do this through strategic and complimentary areas of focus: Strategy Consulting & Insights, Value, Access & Outcomes, Medical Strategy & Communications, and Real-World Evidence.
Responsibilities / Position overview
The Senior Director, Client Services works closely with the other senior colleagues in account services to contribute to the overall management of the department through assisting with training, operations, and organic development of existing accounts.
Key Accountabilities include:
Provide exceptional client service, consistent with Lumanity account service standards Overall responsibility for facilitating moving, tracking, and delegating of assigned projects on a proactive basis Overall responsibility for the integrity and accuracy of financial deliverables (. budgets, invoices, forecast, Accountability for and oversight of team maintaining accurate records within client chosen publication technology program (. Datavision or PubSTRAT) Responsible for the identification of new areas to expand organic growth Foster collaborative professional relationships and cultivate positive team dynamics. Overall accountability and leadership across account(s)
Qualifications
Bachelor’s degree 5 plus years of account management experience in the pharmaceutical or healthcare industries Demonstrate intermediate understanding of the clinical development process and how this can be impacted by strategic communication planning Ability to work in fast-paced, quickly changing environment Excellent financial acumen Excellent project management skills, including organization, prioritization and delegation skills Flexible, deadline oriented, and ability to work as part of a multifunctional team Certified Medical Publications Professional via the credentialing program offered by the International Society of Medical Publication Professionals (ISMPP) preferred
Benefits
We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance:
Competitive salary plus bonus scheme Medical, dental, and vision insurance options 401(k) plan with employer match Generous amount of paid time off annually + 10 paid holidays Flexible spending accounts for health and dependent care Health savings account option with employer contribution Employee Assistance Program Paid short-term and long-term disability coverage and much more
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