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Collections Specialist

2 months ago

Milford Mill, United States B Safe Security Full time

Come help us protect what matters most Crimpco Security, a Pye-Barker Fire & Safety company, is hiring a Collections Representative in our Milford Mill, MD location.

Position Summary: Our Collections Representatives are responsible for monitoring accounts to identify overdue payments. Find and contact debtors to arrange payoffs on accounts. The ideal candidate will have the ability to keep accurate records and report on collection activity.


Duties & Responsibilities:

· Handle inbound / outbound collection phone calls

· Negotiate payment plans with commercial and residential customers

· Write letters, compose emails, and mail documents in attempt to collect past due funds

· Respond to correspondence received in a timely matter

· Log all customer correspondence in accounting systems

· Receive and process payments as directed

· Ensure a high level of customer service, satisfaction, and communication

· Maintain positive attitude toward customers

· Interface successfully with other corporate departments

· Other duties as assigned by Collections Manager


Education & Required Skills:

· High School Diploma / GED

· 6+ months related experience in a collection environment required

· Ability to work in highly structured setting

· Strong organizational and follow-up skills

· Goal oriented professional with strong work ethic

· Excellent verbal and written communication skills

· Professional mannerism and phone voice

· Must read and speak English


In 1978, our company's founder and current president, Phillip Gardner, built a security system for his parents' home after it was burglarized. He then went on to protect family and friends with systems of their own, and out of his garage B Safe Security started. Today, the B Safe team provides cutting-edge security solutions to the many communities they call home across the Mid-Atlantic region.

Acquired in March 2022 B Safe is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.



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