Collections Specialist
2 hours ago
At OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Collections Specialist, you'll play a critical role in helping our customers achieve financial stability by providing consultative solutions for loan repayment.
Key Responsibilities- Assist customers with financial servicing needs through inbound and outbound contact, listening to their situations and determining how they can best utilize our products and services.
- Work in a goal-oriented environment to meet personal and team targets, balancing multiple tasks and activities throughout the day.
- Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures, including compliance with the Fair Debt Collection Practices Act and state regulations.
- Maintain and note all relevant information and documentation on customer and account status.
- Collaborate with internal teams to achieve common goals.
- High School Diploma or equivalent.
- Proficiency in utilizing multiple tools and systems simultaneously.
- Ability to achieve and exceed goals.
- Experience in customer service, collections, or call center environments.
- Bilingual: Spanish.
Our Collections Specialists work a variety of shifts, including evenings and Saturdays, to ensure our customers receive the support they need. We offer a flexible schedule to accommodate your needs and provide opportunities for career growth and development.
Training and DevelopmentWe invest in our employees' success by providing comprehensive training and development programs. Our Collections Specialists participate in an instructor-led classroom training environment, followed by hands-on training with experienced team members to ensure their success in the role.
BenefitsWe offer a comprehensive benefits package, including health and wellbeing options, 401(k) matching, employee stock purchase plan, tuition reimbursement, paid time off, and more. Our goal is to provide a supportive and inclusive work environment that allows our employees to thrive and grow with our company.
Join Our TeamAt OneMain Financial, we're committed to making a positive impact on the lives of our customers and employees. If you're a motivated and customer-focused individual who is passionate about helping others achieve financial stability, we encourage you to apply for this exciting opportunity.
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Collections Specialist
1 month ago
Fort Mill, South Carolina, United States OneMain Financial Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Collections Specialist to join our team at OneMain Financial. As a Collections Specialist, you will play a critical role in helping our customers achieve financial stability and success.Key ResponsibilitiesProvide exceptional customer service and support to our customers, addressing their...
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Collections Specialist
4 days ago
Fort Mill, South Carolina, United States OneMain Financial Full timeJob Title: Collections SpecialistAt OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Collections Specialist, you'll play a critical role in helping our customers achieve financial stability by providing consultative solutions for loan repayment.Key Responsibilities:Collaborate with customers to...
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Collections Specialist
3 days ago
Fort Mill, South Carolina, United States OneMain Financial Full timeAbout the RoleAt OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Collections Specialist, you'll play a critical role in helping our customers achieve financial stability by providing consultative solutions for loan repayment.Key ResponsibilitiesAssist customers with financial servicing needs...
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Collections Specialist
4 weeks ago
Fort Mill, South Carolina, United States OneMain Financial Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Collections Specialist to join our team at OneMain Financial. As a Collections Specialist, you will play a critical role in helping our customers achieve financial stability and success.Key ResponsibilitiesProvide exceptional customer service and support to customers through various...
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Collections Specialist
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Fort Mill, South Carolina, United States OneMain Financial Full timeJob Title: Collections SpecialistAt OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Collections Specialist, you'll play a critical role in helping our customers achieve their financial goals.Key Responsibilities:Assist customers with financial servicing needs through inbound and outbound contact,...
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Fort Mill, South Carolina, United States OneMain Financial Full timeAbout the RoleAt OneMain Financial, we're committed to helping hardworking Americans achieve their financial goals. As a Collections Specialist, you'll play a critical role in our mission by working with customers to resolve account matters and provide consultative solutions for repayment of loans.Key ResponsibilitiesAssist customers with all financial...
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