Customer Experience Support

4 weeks ago

Largo, United States Kelly Services, Inc. Full time
Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Experience Support to work at a premier pharmaceutical company in Largo, FL. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Compensation: $17/hr
Schedule: Monday - Friday schedule from 8:00 am - 5:00 pm
Job Type: Full-time, in-office, contract-to-hire position

What’s a typical day as Customer Experience Support ? You’ll be:
• Proactively sourcing the latest return goods policies
• Evaluating return goods policy deviations and initiating corrections
• Managing individual workload to ensure timely and compliant project deadlines
• Taking calls and emails from customers, creating tickets, and resolving requests
• Submitting requests for return authorizations to assigned manufacturers and processors
• Collaborating with other departments to ensure overall success within the Customer Experience team

This job might be an outstanding fit if you:
• Are proficient with MS Outlook, Advanced Word, Advanced Excel, and Adobe Acrobat
• Have the ability to identify, analyze, and suggest solutions for problems and customer concerns
• Possess good organizational skills and the ability to multitask on several projects simultaneously
• Have excellent interpersonal relationship skills
• Can work independently and closely with other departments

What happens next:
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Experience Support today
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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