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Business Operations Coordinator I
4 months ago
Wyndham Destinations is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me Service promise of being respectful, being responsive and delivering great experiences exhibited
by our team that continues to set us apart from the rest.
Position Summary:
The Business Operations Coordinator supports site sales and marketing teams through operational functions such as tour reception, contract processing and gifting. Coordinators are responsible for ensuring excellent guest experience. We assist with delivering great vacations to millions of families as they make memories of a lifetime.
Responsibilities/Job Duties:
- Provide an exceptional experience to all internal/external guests.
- Greet and qualify touring guests. Collect and validate all guest information.
- Disperse gifts to guests. Manage and reconcile premiums daily.
- Preparation of sales contracts for sales department and property owners.
- Maintain property owner information and assist with any contract questions or concerns.
- Prepare and balance cash and deposits for contracts and gifting departments.
- Efficiently and accurately enter all guest and tour information into company database.
- Update and maintain sales and marketing reports on a daily, weekly, monthly basis.
- Provide additional administrative support to internal departments: Sales, Marketing, HR & Resort.
- Other assignments including accounts payable, commission incentives & inventory management.
Qualifications
- Maintain a positive and upbeat attitude in a constantly changing environment.
- Ability to multi-task in a fast-paced sales center.
- Detailed and thorough when working independently or within a team.
- Timeshare, retail, hospitality or administrative experience preferred.
- Excellent problem solving, verbal and written communication skills.
- Computer experience including MS Office (Word & Excel) and Salesforce Preferred.
- Full availability required to work weekends and holidays.
- High School diploma or equivalent.
A Place for Everyone
Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.
