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Business Operations Analyst

3 months ago

San Diego, California, United States Blue Shield of California Full time

About the Role

The Clinical Pharmacy Operations team at Blue Shield of California supports the development, implementation, coordination, and assessment of pharmacy initiatives with the goal of providing high-quality and affordable care to our members.

Your Responsibilities

  • Provide analytical support through the analysis and interpretation of data in support of cross-functional business operations.
  • Analyze actual results against plan and forecast, and recommend interventions where appropriate.
  • Develop, prepare, and analyze reports for management review, and to present at various levels of management.
  • Provide performance monitoring, maintain KPI dashboards, and make recommendations to increase operational efficiency where appropriate.
  • Solicit and define business requirements, build business cases for new business initiatives, including cost/benefit analysis.
  • Contribute to annual operating plans, capital budgets, and forecasts.
  • Be a subject matter expert in relevant areas of work and collaborate with internal and external partners to gain alignment.
  • Support the development or modification of Clinical Pharmacy Program processes, including analysis of business and user needs, documenting requirements, and revising existing systems.
  • Work independently on complex projects/assignments with minimal oversight.

About You

We are looking for a highly skilled and experienced Business Analyst to join our team. As a Business Analyst, you will have the opportunity to work with a talented team of professionals who are passionate about delivering high-quality care to our members.