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Automotive Manager in Training/General Service Technician

3 months ago


Merrillville, United States Midas - Touch of Gold Full time
Salary plus Commission & Bonuses; $47K+ Bonus Annually
 
Manager in Training opportunity available IMMEDIATELY
Love automotive?
Great with automotive repairs?
Are you a people person that is a customer service expert?
Are you a sales pro?
Looking for a fantastic career?
 
We are looking for Automotive Managers in Training/General Service Technicians to fill a "hybrid" role in both the front and back shop.  This position is a Store Manager developmental role, but will also involve performing Digital Vehicle Inspections, oil changes and basic service while also training to handle phone calls, set appointments, and interact with customers.  Midas is committed to training our associates and promoting from within the organization.
 
Responsibilities
As a Midas Automotive Manager in Training/General Service Technician, you will be the “right hand” of the Store Manager and will work in both the front and back shop as needed.  Duties will include the following:
  • Deliver exceptional customer service while listening to and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Perform oil changes, tire rotations, and very basic technician jobs
  • Other duties as assigned
Qualifications
  • A minimum of 2 years of store or service manager experience is preferred but not required
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to follow directions & process
  • Ability to use computers & software
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver’s license
Performance Based Pay
  • Salary
  • PLUS Bonus
  • Bi-weekly pay
Benefits
  • Health Insurance, Vision & Dental
  • Paid Time Off (Holiday & Vacation)
  • Paid Training
  • 5 Day Work Week
  • 401(k)
  • Professional Development Reimbursement
  • Product & Service Discounts