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Dispatch/ Office Assistant

3 months ago

El Cajon, United States COMPETITIVE PLUMBING & DRAINS INC Full time
Benefits:
  • Competitive salary
  • Health insurance
  • Opportunity for advancement

Are you organized and great with people? We’re hiring a Dispatcher/ Office Assistant to help keep our operations running smoothly at Competitive Plumbing and Drains, Inc.

Dispatching:


  • Schedule and send out service calls to our team of plumbers.
  • Keep in touch with technicians to make sure jobs get done on time.
  • Update customers on their service status.
  • Handle urgent calls and prioritize emergencies.
Office Assistance:


  • Answer phone calls professionally and warmly.
  • Handle customer questions and solve issues quickly.
  • Keep accurate records of service calls, customer info, and job details.
  • Perform general office tasks and data entry.
Qualifications:


  • High school diploma or equivalent; additional education in plumbing and office administration is a plus.
  • Previous experience in dispatching, customer service, or office administration preferred.
  • Strong organizational skills and ability to multitask effectively.
  • Excellent communication skills, both written and verbal.
  • Proficiency with office software (e.g., Microsoft Office, scheduling software).
  • Ability to stay calm and efficient under pressure.
  • Friendly, professional demeanor and a customer-focused attitude.
What We Offer:


  • Flexible Hours: Start part-time during training and will become full-time once based on performance and company needs.
  • Supportive Environment: Work in a friendly, family-oriented atmosphere.
  • Growth Potential: Opportunities for career advancement within our growing company.
If you think you'd be a good fit, send us your resume and we'll be in touch