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Call Center Representative

7 months ago

Portland, United States Gateway Communications, Inc Full time
Call Fundraising - Charities. Love what you do. Love where you work  FULL-TIME $18-20 an hour.

HIRING NOW - Make a difference in the world by helping people and animalsWe are growing as a team Need to add a few people with hearts and smarts to our Gateway family. 

Join us helping our neighbors in need every day.
Job Details:
  • Permanent ALL-YEAR-ROUND Work.
  • Not TEMP Work and Not REMOTE Work.

Gateway Communications Inc.
16805 NE Mason Ct. Portland, OR 97230Located NE Portland
Imagine having a job where you get to help the homeless, feed hungry families, save animals and help children get vital medical services—all without leaving your desk. At Gateway Communications, we use the telephone to personally connect with donors of various charitable organizations across the United States. As a Charitable Fundraising Associate, you will be trained to represent these non-profits and to share an enthusiastic message with their supporters while also raising needed funds.

POSITION HIGHLIGHTS:
  • No ‘Cold Calling'—we only reach out to people who have donated financially prior.
  • Pay is per hour, not performance or commission-based.
  • We have a high level of team spirit and a positive, drama-free workplace.
  • We do not work any major holidays.
  • Scripting is flexible—we want you to infuse your style and personality into your conversations.
  • We have an excellent training program that meets a variety of different learning styles.
  • LOVE WHAT YOU DO. LEAVE WORK KNOWING YOU MADE A REAL DIFFERENCE FOR NEIGHBORS IN NEED.
  • Work for a company that celebrates birthdays, anniversaries, and the good work you do 
  • THIS IS NOT A REMOTE JOB.

COMPENSATION:
(Our starting pay rate for Full Time is increasing to $18/hr, effective April 1st If you've started prior to that date, you would be under our existing rate of $16/hr until April 1st.)
  • FULL-TIME = $18-20 Hourly.
  • PART-TIME = $16 Hourly.

BENEFITS OFFERED: 
  • Retirement, Paid-Time Off, Dental, Medical, Vision.

FULL-TIME SCHEDULING & HOURS:Your choice of Full-Time schedules because what works for your life matters to us:
  • Schedule 1 FULL TIME: 
    • M-F AM​ Mondays 10AM - 6:30PM plus Tuesday- Friday 9AM - 5:30PM.
  • Schedule 2 FULL TIME: 
    • M-F PM​ Mondays 10AM - 6:30PM plus Tuesday- Friday 10:30AM - 7PM.
  • Schedule 3 FULL TIME: 
    • T-Sat AM Tuesday- Friday 9AM - - 5:30PM plus Saturday 9AM - 5:30PM.
  • Schedule 4 FULL TIME: 
    • T-Sat PM: Tuesday - Friday 10:30AM - 7PM plus Saturday 9AM - 5:30PM.
  • Schedule 5 FULL TIME: 
    • T-Fri 9am - 7pm 1(0 hour shifts) 3 DAYS OFF

PART-TIME SCHEDULING & HOURS:
  • Part-Time schedule FLEXIBLE based on your needs.
  • Most part-time folks work 6-hour shifts 9am -3pm.
  • Perfect for candidates looking to supplement their income after retirement or SSDI.
  • Part-time is 24 - 38 hours.

A GOOD CANDIDATE FOR THIS POSITION HAS:
  • A positive attitude.
  • Good communication skills.
  • Basic computer experience.
  • Passion for helping those in need.
  • Past customer service, sales, or general call center experience (preferred, but not required).
  • A desire for non-seasonal, permanent employment with a growing company.
  • The ability to work well with our coaching staff to help you develop in the job.
  • The ability to work a consistent schedule and to be a reliable team member.

What our Team Members have to say:
“I love working for Gateway Great management team and co-workers. I get to help raise funds for homeless people, animals, and food banks. It feels great to make a difference.” - Kim

“I have worked for Gateway Communications going on FIVE years. I worked in numerous call centers in the past for about SEVENTEEN years. Gateway Communications is simply the best call center I worked in by far.” - Mark

“Gateway is one of the most ethical companies I’ve encountered in a long time. Gateway cares deeply about their employees and the charitable organizations they raise funds for.” - Dennis

TO APPLY, PLEASE RESPOND TO THIS POSTING WITH YOUR RESUME, AND PLEASE ANSWER THE SCREENING QUESTIONS BELOW TO BE CONSIDERED.

SCREENING QUESTIONS:1) WHAT MOTIVATES YOU?2) PLEASE TELL US ABOUT ANY VOLUNTEER WORK, LIFE EXPERIENCE OR WORK HISTORY THAT MAY HELP YOU UNDERSTAND AND HELP YOU RAISE FUNDS FOR THE FOLKS WE HELP?

Our Hiring Manager Lynn will reach out to you to talk more about this position. Thank you for your interest.  Have a beautiful day

About Gateway Communications, Inc:

Gateway Communications, Inc. has been in business for over 30 years. We are a stable, growing company and our new call center expansion directly reflects this. We help our neighbors in need and their furry friends here in the Portland OR metro, across the nation, and around the world. Our team has a heart for making a positive impact in communities. We are located in North East Portland near the Airport. For more information, you can visit our website at www.GatewayCI-fundraising.com.