Call Center Support Representative

2 weeks ago


Portland, Maine, United States American Automobile Association Full time
Join Our Team

We are looking for a highly motivated and customer-focused Call Center Support Representative to join our team at the American Automobile Association. As a Call Center Support Representative, you will be responsible for providing top-notch customer service to members in need of emergency roadside assistance.

Key Responsibilities:
  • Field incoming calls from members requiring emergency roadside assistance.
  • Document member interactions, including call details and resolution outcomes.
  • Work collaboratively with internal teams to resolve member issues and improve overall service delivery.

What We Offer
In addition to a competitive salary and comprehensive benefits package, we offer opportunities for growth and advancement, flexible work arrangements, and a collaborative work environment.

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