Call Center Representative

3 weeks ago


Portland, United States Contact Center Hiring Full time
About the Job

We are currently seeking a skilled and motivated individual to join our team as a Customer Service Agent. As a key member of our contact center team, you will be responsible for providing exceptional customer service and support to our clients.

Job Summary

The ideal candidate will have excellent communication and problem-solving skills, as well as a passion for delivering outstanding customer experiences.

Responsibilities
  • Providing prompt and professional responses to customer inquiries via phone, email, and live chat
  • Escalating priority issues to high-level management as needed
  • Following up on complicated customer interactions to ensure resolution
Requirements
  • 1 year of customer service-related experience preferred
  • Ability to work in a fast-paced contact center environment
  • Strong communication and interpersonal skills
Compensation

We offer a competitive salary of $18.00 - $20.00 per hour, plus a comprehensive benefits package and ongoing training and development opportunities.



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