Call Center Agent

4 days ago


Portland, United States Contact Center Hiring Full time
About the Job

We are looking for a skilled Customer Service Agent to join our team at Contact Center Hiring. As a key member of our contact center, you will be responsible for providing exceptional service to our customers through phone calls, emails, and live chat interactions.

The ideal candidate will have excellent communication skills, both verbal and written, and be able to multitask in a fast-paced environment. If you have a passion for delivering excellent customer service and are comfortable working in a dynamic team, we encourage you to apply.

Responsibilities
  • Answering phones, emails, and live chat from customers
  • Professionally responding to customer inquiries
  • Identifying and escalating priority issues
  • Developing rapport with customers
  • Offering solutions and providing accurate information

What We Offer
  • Competitive salary range: $18.00 - $20.00 Hourly
  • Health, Dental, Vision insurance
  • 401k Savings plan
  • Employee Advancement and Career Path Development opportunities
  • Promote from within policy
  • Weekly drawing for gift cards and electronics
  • Paid Time Off for all employees, starting from day 1
  • Casual work environment
  • DailyPay Partner - get paid daily


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