Telecommunications Representative
1 week ago
Job Description: Telecommunications Representative
We are seeking a skilled and empathetic Telecommunications Representative to join AAA - The Automobile Club. As the first point of contact for our valued members facing distress on the roads, you will play a critical role in providing exceptional customer service.
Main Responsibilities:
- Answer and respond to calls from members in need of roadside assistance
- Provide accurate and timely information regarding services and procedures
- Handle member complaints and issues in a professional and courteous manner
- Collaborate with other teams to resolve complex issues
Required Skills:
- High school diploma or equivalent required
- 1+ year of call center experience preferred
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment
Estimated Annual Salary: $58,250
About Us: AAA - The Automobile Club is a leading provider of roadside assistance services, committed to delivering exceptional customer experiences and making a positive impact on the lives of our members.
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