Telecommunications Representative

1 week ago


Portland, Maine, United States AAA - The Automobile Club Full time

Job Description: Telecommunications Representative

We are seeking a skilled and empathetic Telecommunications Representative to join AAA - The Automobile Club. As the first point of contact for our valued members facing distress on the roads, you will play a critical role in providing exceptional customer service.

Main Responsibilities:

  • Answer and respond to calls from members in need of roadside assistance
  • Provide accurate and timely information regarding services and procedures
  • Handle member complaints and issues in a professional and courteous manner
  • Collaborate with other teams to resolve complex issues

Required Skills:

  • High school diploma or equivalent required
  • 1+ year of call center experience preferred
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment

Estimated Annual Salary: $58,250

About Us: AAA - The Automobile Club is a leading provider of roadside assistance services, committed to delivering exceptional customer experiences and making a positive impact on the lives of our members.



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