Current jobs related to Customer Support Technician II - Schaumburg - Motorola Solutions
-
Maintenance Technician II
2 weeks ago
Schaumburg, Illinois, United States Sunstar Americas, Inc. Full timeJob SummarySunstar Americas, Inc. is seeking a skilled Maintenance Technician II to join our team. As a key member of our maintenance team, you will be responsible for ensuring the optimal performance of our equipment and systems.Key ResponsibilitiesPerform routine maintenance tasks, including PMs, changeovers, and breakdown repairs, to ensure equipment is...
-
Customer Care Manager II
2 weeks ago
Schaumburg, Illinois, United States Pulte Group, Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Care Manager II to join our team at PulteGroup, Inc. This role is responsible for providing exceptional customer service and ensuring that our homeowners receive the highest level of quality and satisfaction.Key ResponsibilitiesConduct in-person homeowner assessments to identify and resolve service...
-
Claims Shared Services Support II
3 weeks ago
Schaumburg, United States Zurich Insurance Group Full timeZurich is currently looking for Claims Shared Services Support II to work out of Schaumburg, IL or Dallas-Addison, TX. In this role you will provide a wide variety of administrative tasks for our market facing and shared services team members across Claims, Support, Service, Insurance, Administrative
-
Claims Support Specialist II
3 weeks ago
Schaumburg, Illinois, United States Zurich Insurance Group Full timeZurich Insurance Group is seeking a highly skilled Claims Shared Services Support II to join our team. In this role, you will provide administrative support to our market-facing and shared services team members across Claims, Support, Service, Insurance, and Administrative functions.Key Responsibilities:Provide administrative assistance to team members,...
-
Enthusiastic Customer Support Specialist
4 weeks ago
Schaumburg, Illinois, United States Mr. Rooter of Cook County Full timeJob OverviewAt Mr. Rooter of Cook County, we pride ourselves on delivering exceptional service that goes beyond just plumbing. Our philosophy is rooted in the belief that customer care is paramount, and as a Customer Service Representative, you play a vital role in this mission.Key Responsibilities:Handle incoming inquiries with professionalism and...
-
Exceptional Customer Support Specialist
4 weeks ago
Schaumburg, Illinois, United States Mr. Rooter of Cook County Full timeJob OverviewAt Mr. Rooter of Cook County, we pride ourselves on our commitment to excellence in service. Our legacy began in 1970 with a vision to provide top-notch plumbing solutions while prioritizing customer satisfaction. We believe that our work transcends plumbing; it embodies a philosophy of care and respect for our clients' homes.As a Customer...
-
Field Service Engineer II
1 day ago
Schaumburg, Illinois, United States Block Scientific Full timeAbout UsBlock Scientific is a leading provider of lab equipment, products, and services. Our company is headquartered in Bellport, New York, and we have a strong presence in the medical lab industry.Job SummaryWe are seeking a highly skilled Field Service Engineer II to join our team. As a Field Service Engineer II, you will play a critical role in...
-
Enthusiastic Customer Support Specialist
4 weeks ago
Schaumburg, Illinois, United States Mr. Rooter of Cook County Full timePosition OverviewAt Mr. Rooter of Cook County, we pride ourselves on delivering exceptional service in the plumbing industry. Our legacy began in 1970, and we continue to uphold our commitment to quality and customer care.As a Customer Support Specialist, you play a vital role in maintaining our service excellence. Your primary responsibility is to manage...
-
Field Service Engineer II
2 weeks ago
Schaumburg, Illinois, United States Block Scientific, Inc. Full timeAbout UsBlock Scientific, Inc. is a leading provider of lab equipment, products, and services. Our company is headquartered in Bellport, New York, and we have a strong presence in the medical lab industry.Job SummaryWe are seeking a highly skilled Field Service Engineer II to join our team. As a Field Service Engineer II, you will play a critical role in...
-
Field Service Engineer II
5 days ago
Schaumburg, Illinois, United States Block Scientific Full timeAbout UsLab Advanced Solutions (LAS) is a leading provider of lab equipment, products, and services headquartered in the United States.LAS is comprised of Block Scientific, Myco Instruments, and Peripheral Visions, LLC.Block Scientific, established over two decades ago, is a refurbisher of lab equipment, distributor of new and used equipment, seller of...
-
System Support Technician
4 weeks ago
Schaumburg, Illinois, United States North Vending LLC Full timeOpportunity for a System Support TechnicianNorth Vending LLC is seeking a skilled System Support Technician with expertise in troubleshooting and system upkeep to enhance our dynamic IT department. This role offers a chance to advance your career with a prominent provider of B2B vending, POS, and coin-operated solutions.Core Responsibilities:Executing...
-
Underwriting Services Specialist II
21 hours ago
Schaumburg, Illinois, United States Zurich Insurance Company Ltd. Full timeJob SummaryZurich North America is seeking an Underwriting Services Specialist II to join the Operations team. As an Underwriting Services Specialist II, you will provide advanced processing support for routine to moderately complex business transactions.Key ResponsibilitiesService the needs of customers by providing timely and accurate support.Support...
-
Underwriting Services Specialist II
2 weeks ago
Schaumburg, Illinois, United States Zurich Insurance Company Ltd. Full timeAbout the RoleZurich North America is seeking an Underwriting Services Specialist II to join our Operations team. As an Underwriting Services Specialist II, you will provide advanced processing support for routine to moderately complex business transactions.Key ResponsibilitiesService the needs of customers by providing timely and accurate support.Support...
-
Customer Support Specialist
2 weeks ago
Schaumburg, Illinois, United States Zurich Insurance Group Full timeCustomer Support AnalystZurich Insurance Group is seeking a skilled Customer Support Analyst to provide exceptional support services to internal and external customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Perform standardized operational tasks to ensure high-quality service...
-
Underwriting Services Specialist II
7 days ago
Schaumburg, Illinois, United States Zurich Insurance Company Ltd Full timeAbout the RoleZurich North America is seeking an Underwriting Services Specialist II to join the Operations team. As an Underwriting Services Specialist II, you will provide advanced processing support for routine to moderately complex business transactions.Key ResponsibilitiesService the needs of customers by providing timely and accurate support.Support...
-
Customer Support Specialist
3 days ago
Schaumburg, Illinois, United States Zurich Insurance Group Full timeCustomer Support AnalystZurich Insurance Group is seeking a highly skilled Customer Support Analyst to join their team in Schaumburg, IL. This role provides first-level telephone and electronic support services to internal and external customers related to general inquiries, including policy questions, claims information, and consumer complaints.Key...
-
Underwriting Services Specialist II
2 days ago
Schaumburg, Illinois, United States Zurich NA Full timeAbout the RoleWe are seeking an Underwriting Services Specialist II to join our Operations team at Zurich North America. As an Underwriting Services Specialist II, you will provide advanced processing support for routine to moderately complex business transactions.Key ResponsibilitiesService the needs of customers by providing timely and accurate...
-
Maintenance Technician II
2 weeks ago
Schaumburg, Illinois, United States Sunstar Americas Full timeJob SummaryWe are seeking a highly skilled Maintenance Technician II to join our team at Sunstar Americas, Inc. As a key member of our maintenance team, you will be responsible for ensuring the optimal performance of our equipment and production systems.Key ResponsibilitiesPerform routine maintenance tasks, including PMs, changeovers, and breakdown repairs,...
-
Customer Support Representative
3 weeks ago
Schaumburg, Illinois, United States Beacon Hill Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Support Representative to join our Member Support team at Beacon Hill. As a key member of our team, you will be responsible for providing exceptional customer service to our members, resolving technical issues, and ensuring a seamless user experience.Key Responsibilities:Technical Support:...
-
Customer Support Specialist
3 weeks ago
Schaumburg, Illinois, United States Beacon Hill Staffing Group Full timeAbout the Role:We are seeking a highly skilled and experienced Customer Support Specialist to join our Member Support team at Beacon Hill Staffing Group. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our members via various communication channels, including chat, email, and phone.Key...
Customer Support Technician II
4 months ago
Job Description
-
The Customer Support Technician II reports to the Supervisor of the regional Devices System Support and will be focused on supporting partners of the APX product line.
Responsibilities include but are not limited to:
Provide front-line technical support, by both email and phone, for Astro customers
Use of your excellent communication skills with our customers to ensure that Incidents and Requests are resolved in a timely fashion
Research and develop fixes for common problems
Collect, summarize, and chronologically document technical information
Escalate urgent problems requiring more in-depth knowledge to appropriate internal resources
Collaborate with various technical organizations when determining customer solutions (Engineering, Product Groups, etc.) Engages appropriate technical resources, as appropriate
Writing knowledge base articles
Document all customer issues including characterization, restoration, resolution and time to fix
May participate on special projects, continuous improvement, problem-solving teams
Qualifications:
A minimum of a High School diploma and 2+ years experience in a high technology network, Windows administration position, specializing in communications systems and technology (such as Windows 10, Remote Desktop or Radio) OR Equivalent Military experience
Strong troubleshooting, problem-solving and analytical skills
Information Security theory and best practices
Communication networks and RF Trunking system knowledge
General working knowledge of Windows, Office, or equivalent
Experience in providing technical support to remote customers
Knowledge of VoIP and IP telephony
Familiarity with mobile radio technology and products a plus
Ability to collaborate across functional lines seamlessly
Proficient in controlling customer situations, and setting customer expectations appropriately
Able to rely on experience and judgment to plan and accomplish goals
Self-starter who manages their own priorities and activities
Excellent written and oral communication skills
Experience with Firewall, WAN, LAN, and Router Architecture a plus
A+ Certification a plus
Network+ Certification a plus
ITIL Foundations Certification a plus
Fluency in Spanish a plus
#LI-DB1
#LI-HYBRID
Basic Requirements
High School diploma or equivalent
2+ years of technology networking experience
Travel Requirements
Relocation Provided
Position Type
Referral Payment Plan
Our U.S. Benefits include:
Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 9 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email
