Patient Health Navigator

4 months ago

Bellingham, United States SEA MAR Community Health Centers Full time

Position Summary:

Sea Mar Community Health Centers is seeking a Patient Health Navigator thru our AmeriCorps Program based in Seattle. The AmeriCorps Team Member will be working in Bellingham, Washington thru the host clinic.

Patient Navigators work with various health services providers to assist patients to access appropriate care, establish a medical home, assure pre- and post-visit needs are met and facilitate brief health education encounters related to chronic conditions, medically complicated cases and patients with multiple barriers to clinical care. Navigators provide translation/interpretation services as needed. Duties may vary as each position is customized to meet the specific needs of the host clinic.

As a Sea Mar – AmeriCorps Member, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

Essential Duties and Responsibilities include but not limited to the following:

Schedule appointments and navigate patients through health system barriers Initiate communication with patients and assist with support in making referrals to address the full spectrum of patient needs Participate in mandatory trainings, service projects and team building activities throughout their 10-11 month full time term of service. Create informational materials and available resources to have at Sea Mar sites. These include posters, promotional programs, healthy diet and recipes, exercise information, handouts/take-away, as well as resource binders that provide information about available Sea Mar and community resources. Create a community resource guide to share with patients and the AmeriCorps-Sea Mar group. Review electronic health record charts and patient’s lists to identify patients in need of important health screenings and services. Schedules appropriate appointments according to patient needs. Collaborate with Sea Mar medical clinic staff, quality improvement staff, and other Sea Mar departments as needed to identify patients in need of screenings, to inform care teams about preventative care, and to reach out to these identified patients. Work with Sea Mar staff to roll-out additional preventive health screening and recall efforts to patients. Participate in an AmeriCorps site health project. This includes community outreach, health interventions, and health events regarding, but not limited to, the following health topics: smoking cessation, diabetes education, nutrition, and healthy lifestyles, stress reduction, managing chronic conditions, and adolescent topics. Pro-actively aid in increasing public awareness regarding health coverage enrollment opportunities by planning and conducting outreach activities within the community, participating at both Sea Mar sponsored and non-Sea Mar sponsored events. Assist in the development and distribution of informational/promotional materials, and establishes and maintains referral relationships with local organizations, agencies, institutions and businesses as directed by the AmeriCorps Department.

Qualifications and/or Requirements:

To perform this service successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Be at least 17 years of age at the commencement of service; or under special circumstances be an out-of-school youth 16 years of age at the commencement of service. Have a high school diploma or GED or agree to obtain prior to using the education award; or under special circumstances obtain a waiver.  Be a citizen, national, or lawful permanent resident of the United States  Must have the ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; possess the ability to write routine reports and correspondence; ability to communicate effectively with clients or employees of the organization. Must have excellent verbal and written communication skills, including ability to compile, interpret, and utilize information; and to communicate effectively with people of all backgrounds and educational levels. Must be able to work with minimal supervision, use good judgment, meet deadlines, and prioritize workloads. Must be able to maintain confidentiality. Must be well organized and have good attention to detail. Must be able to maintain professionalism and appropriate boundaries in all interactions. Must be computer literate and have good mathematical skills. Experience in Windows Office programs preferred. Must be able to solve problems and reason deductively, but know when to seek help. Bilingual English/Spanish preferred, not required. Reliable transportation required. What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. For this temporary position, the benefits package consists of: Medical Dental Vision Prescription coverage Member Assistance Program (MAP)

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