Current jobs related to Front Desk Supervisor - Miramar Beach - Highgate

  • Front Desk Supervisor

    1 week ago

    Miramar, Florida, United States Hotel Effie Sandestin Autograph Collection Full time

    Hotel Effie Sandestin Autograph CollectionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hotel Effie Sandestin Autograph Collection. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high...

  • Front Desk Supervisor

    4 months ago

    Miramar Beach, United States Hilton Sandestin Beach Full time

    Job DescriptionJob DescriptionHilton Sandestin Beach prides itself on providing each guest with the very best service.  To do this, we must attract and retain only the very best team members to join us on our very special and singular journey.  While our guests are the lifeblood of our business, our team members are the heart and soul that allows our hotel...

  • Front Desk Supervisor

    2 weeks ago

    Virginia Beach, Virginia, United States Hotel Equities Full time

    Job Title: Front Desk SupervisorHotel Equities, a leading hotel development and hospitality management company, is seeking a skilled Front Desk Supervisor to join our team at the Crowne Plaza in Virginia Beach, VA.Job Summary:The Front Desk Supervisor is responsible for providing exceptional customer service, ensuring a smooth and efficient front desk...

  • Supervisor Front Desk

    3 weeks ago

    Myrtle Beach, United States Hilton Grand Vacations Full time

    As a Front Desk Supervisor, you would be responsible for performing your position's responsibilities and driving company success through performing the following activities to the highest standards: This position serves as Front Office Supervisor and Front Desk, Supervisor, Office Supervisor, Accounts Payable, Hotel

  • Front Desk Supervisor

    7 days ago

    Laguna Beach, California, United States JC Resorts Full time

    Front Desk Supervisor Job Description**About the Role**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Surf & Sand Resort. As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations, ensuring seamless guest experiences, and providing exceptional customer service.**Key...

  • Front Desk Supervisor

    4 days ago

    Hallandale Beach, Florida, United States Turnberry Associates Full time

    Front Desk Supervisor OpportunityWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Turnberry Associates. As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations, ensuring exceptional customer service, and maintaining a high level of productivity.Key Responsibilities:Supervise and...

  • Front Desk Supervisor

    7 days ago

    Laguna Beach, California, United States JC Resorts Full time

    Front Desk Supervisor Job DescriptionAt JC Resorts, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Surf & Sand Resort in Laguna Beach, CA.Key Responsibilities:Assist the Director of Guest Services and Guest Services Manager in overseeing the staff and operations of the Front Desk and Guest Services.Ensure efficient...

  • Front Desk Supervisor

    2 weeks ago

    Virginia Beach, Virginia, United States Hotel Equities Full time

    Job SummaryHotel Equities is seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Crowne Plaza in Virginia Beach, VA. As a key member of our hotel operations team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key...

  • Front Desk Supervisor

    3 days ago

    Panama City Beach, Florida, United States Bluegreen Vacations Full time

    Front Desk Supervisor OpportunityWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Bayside Resort & Spa in Panama City Beach, FL.Key Responsibilities:Supervise and train front office team members to ensure efficient and smooth operations.Respond to guest inquiries and provide accurate and timely information and...

  • Front Desk Supervisor

    1 month ago

    Panama City Beach, United States Sugar Sands Beachfront Hotel Full time

    Job DescriptionJob DescriptionBy the Sea Resorts is seeking an experienced Front Desk Supervisor.Description of the Role:The Front Desk Supervisor plays a crucial role in ensuring the smooth operation of the hotel's front desk and providing exceptional customer service to our guests. This position involves overseeing the front desk staff, managing guest...

  • Front Desk Supervisor

    5 months ago

    Miami Beach, United States HEI Hotels & Resorts Full time

    Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival Front Desk, Supervisor, Office Manager, Computer

  • Front Desk Supervisor

    3 weeks ago

    Hallandale Beach, Florida, United States Turnberry Associates Full time

    **Job Summary**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Turnberry Associates. As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations, ensuring exceptional customer service, and maintaining a high level of productivity.**Key Responsibilities:**Supervise and coordinate the...

  • Front Desk Supervisor

    3 days ago

    Pompano Beach, United States Sands Harbor Resort & Marina Full time

    As Front Desk Supervisor, you will... Oversee and manage the Front Desk to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness. Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or...

  • Front Desk Supervisor

    4 weeks ago

    Virginia Beach, United States Complete Women’s Care Full time

    EMPLOYEE MANAGEMENT:This individual is responsible for supervising a team of front desk receptionists. The Front Desk Supervisor assesses operational needs and determines staffing needs. They find and train suitable candidates and manage their day-to-day activities. They create daily work schedules, approve time off requests and provide regular...

  • Front Desk Supervisor

    2 weeks ago

    Myrtle Beach, South Carolina, United States DoubleTree Resort by Hilton Myrtle Beach Oceanfront Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at DoubleTree Resort by Hilton Myrtle Beach Oceanfront. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, leading a team of Front Office Clerks, and ensuring the smooth operation of the front desk.Key...

  • Front Desk Supervisor

    7 hours ago

    St. Pete Beach, Florida, United States Sherman Associates Full time

    Job Title: Front Desk SupervisorAt Sherman Associates, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Ensure that all guests are...

  • Front Desk Supervisor

    2 weeks ago

    Deerfield Beach, Florida, United States The Crescent Hotels Group Full time

    {"Job Title": "Front Desk Supervisor", "Job Summary": "We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Crescent Hotels Group. As a key member of our front office team, you will be responsible for supervising the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal...

  • Front Desk Supervisor

    2 weeks ago

    Laguna Beach, California, United States JC Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at JC Resorts. As a key member of our Guest Services team, you will be responsible for overseeing the front desk operations and ensuring that our guests receive exceptional service and a memorable experience.Key ResponsibilitiesAssist the Director of Guest...

  • Front Desk Supervisor

    2 weeks ago

    Myrtle Beach, South Carolina, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we prioritize our employees' growth and development. Our company culture is built on the principles of diversity, inclusivity, and employee wellbeing. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs and...

  • Front Desk Supervisor

    2 days ago

    Miami Beach, United States Marriott Hotels & Resorts Full time

    Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to r Supervisor, Front Desk, Reservations, Management, Hotel

Front Desk Supervisor

3 months ago

Miramar Beach, United States Highgate Full time

Overview

The Hotel Effie Front Office Supervisor is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities

Greet and welcome all guests approaching the Front Desk by Highgate Hotel & Hotel Effie standards. Maintain proper operation of the PBX console to include utilizing Zingle and ensure that all hotel standards are met (if applicable). Answer guest inquiries about hotel services, facilities, and hours of operation promptly. Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms. Review and understand all emails. Familiarize yourself with all glitch guests. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages, and special promotions.  Be familiar with all in-house groups.  Be aware of closed-out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Know of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient, and courteous manner. Always use proper two-way radio etiquette when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Work directly with housekeeping to ensure room readiness for arrivals and completion of guest requests. Respond to all guests’ requests, problems, complaints, and/or accidents presented at the Front Desk or through reservations, comment cards, letters, and/or phone calls, in an attentive, courteous, and efficient manner. Follow up to ensure guest satisfaction. Properly train all Front Desk staff on all systems / policies and procedures. Performs other duties as requested by the Manager. Develop employee morale and ensure training of Guest Services personnel Maintain a clean work area.

Qualifications

Always maintain a warm and friendly demeanor. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain regular attendance in compliance with Highgate Hotel & Hotel Effie Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel & Hotel Effie Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel-related areas. Must be able to maintain the confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Flexible and long hours are sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during the entire shift. Clock in and out for their scheduled shifts promptly and departs property until the next scheduled shift College coursework in related fields is helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred.