Bilingual Healthcare Customer Service Representative

3 weeks ago

Orlando, United States Credit Solutions LLC Full time

Credit Solutions of Lexington, KY is seeking to hire a full-time Bilingual/Spanish speaking Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply today

Customer Service Representatives enjoy a competitive wage plus benefits Our benefits include paid time off, holiday pay, company-paid life insurance, a 401k plan, health benefits, vision, and dental benefits. Additionally, we offer flexible schedules, multiple opportunities to participate in and support charitable organizations, and monthly employee activities and recognition.

ABOUT CREDIT SOLUTIONS

Founded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution service throughout the United States. With a pledge of excellence, we strive to allocate the best resources, giving our talented staff of professionals the best tools in order to achieve the best results for our clientele.

What employees say about Credit Solutions:

"What I've enjoyed most in working at Credit Solutions, aside from the wonderful team I work with, is I am learning to help someone else change or reevaluate their mindset to overcome their own personal and financial obstacles that otherwise may have remained in their way." - Alicia R.

At Credit Solutions, we believe that our employees are our most valuable asset. In fact, we attribute our success as a company on our ability to recruit, hire, and maintain a positive and productive workforce. A happy employee is a productive employee and our benefits reflect how much we care. Additionally, we provide numerous employee appreciation activities and a referral bonus program. Join our dynamic team and find out why our employees voted us the "Best Call Centers to Work For in 2018-2023"

A DAY IN THE LIFE AS A HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE

As a Healthcare Customer Service Representative, you are the cornerstone of our organization and the first point of contact for our patients. This is why we give our Customer Service Representatives the training needed to help patients navigate the billing process and resolve their outstanding balances. Over the phone, you actively listen to patients and assist them in resolving their medical balances by negotiating and collecting payments.

Your empathetic nature and ability to quickly resolve problems while remaining positive is essential to your success. And, when challenging situations arise, you continue to offer excellent customer service as you resolve their billing issues. The knowledge that you've helped someone in their time of need is truly rewarding and the best part of your job.

QUALIFICATIONS

  • High school diploma or equivalent
  • Previous customer service experience
  • Experience in healthcare billing and finance
  • Understanding of HIPAA
  • Ability to learn new software quickly

Do you have a desire to help others and make a difference in the community? Are you a team player? Do you have professional communication skills? Can you provide great customer service over the phone? Are you an empathetic active listener? Do you have a positive can-do attitude? If so, you may be perfect for this position

WORK SCHEDULE

Our Healthcare Customer Service Representatives enjoy flexibility through three schedule options: M-F 8:00 am - 5:00 pm, 8:30 am - 5:30 pm, and 9:00 am - 6:00 pm.

ARE YOU READY TO JOIN OUR TEAM?

If you have experience in customer service and healthcare billing and finance and feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you

  • Bilingual Customer Service Representative- ONSITE

    2 weeks ago

    Orlando, United States RemX Full time

    RemX Staffing is assisting a client for BILINGUAL SPANISH Onsite Customer Service Representatives. Please find details below. FULLY ONSITE - MUST BE BILINGUAL SPANISH Plantation Florida location Customer Service Representative Role: The Customer Service Representative is responsible for providing exceptional customer service and resolutions to our members....

  • Bilingual Customer Service Representative- ONSITE

    1 week ago

    Orlando, United States RemX Full time

    RemX Staffing is assisting a client for BILINGUAL SPANISH Onsite Customer Service Representatives. Please find details below. FULLY ONSITE - MUST BE BILINGUAL SPANISH Plantation Florida location Customer Service Representative Role: The Customer Service Representative is responsible for providing exceptional customer service and resolutions to our members....

  • Bilingual Customer Service Representative

    11 hours ago

    Orlando, United States Better Health Group Full time

    Job DescriptionJob DescriptionOur mission is Better Health. Our passion is helping others.What’s Your Why?• Are you looking for a career opportunity that will help you grow personally and professionally?• Do you have a passion for helping others achieve Better Health?• Are you ready to join a growing team that shares your mission?Why Join Our Team:...

  • Bilingual Customer Service Representative

    4 weeks ago

    Orlando, United States Bofunk Media LLC Full time

    We are a marketing agency that generates our own internal leads for our clients. We are looking for a motivated bilingual (English & Spanish) sales coordinator / customer service representative to join our team. NO cold calling, NO door knocking. We provide HOT, fresh leads that are EXTREMELY interested in our service and want to book appointments. You will...

  • Customer Service I

    4 weeks ago

    Orlando, United States Blue Star Partners, LLC Full time

    Job Title: Customer Service I - Bilingual Location: Orlando, FL (100% On-site) Hours: 7:50 AM EST - 4:20 PM EST, Monday-Friday Rate: $21 - $23/hour Contract Type: Onsite Position Contract Length: 12 Months, with possible extension Job Description:The Customer Service Specialist, within the Professional Health Services, will handle inbound and outbound calls...

  • Customer Service I

    2 months ago

    Orlando, United States Blue Star Partners LLC Full time

    Job DescriptionJob DescriptionJob Title: Customer Service I - BilingualLocation: Orlando, FL (100% On-site)Hours: 7:50 AM EST - 4:20 PM EST, Monday-FridayRate: $21 - $23/hourContract Type: Onsite PositionContract Length: 12 Months, with possible extensionJob Description:The Customer Service Specialist, within the Professional Health Services, will handle...

  • Customer Service I

    1 week ago

    Orlando, United States Blue Star Partners LLC Full time

    Job DescriptionJob DescriptionJob Title: Customer Service I - BilingualLocation: Orlando, FL (100% On-site)Hours: 7:50 AM EST - 4:20 PM EST, Monday-FridayRate: $21 - $23/hourContract Type: Onsite PositionContract Length: 12 Months, with possible extensionJob Description:The Customer Service Specialist, within the Professional Health Services, will handle...

  • Bilingual Patient Service Representative

    1 week ago

    Orlando, United States Medusind Full time $16

    Remote Patient Service Representative (Bilingual: English/Spanish)At Medusind we take immense pride in offering superior, cost-effective solutions covering the whole spectrum of tasks and processes to the healthcare industry. A significant factor is that our workforce comes with rich domain expertise and robust compliance norms.Our four-prong approach of an...

  • Bilingual Patient Service Representative

    2 months ago

    Orlando, United States Medusind Full time $16

    Remote Patient Service Representative (Bilingual: English/Spanish)At Medusind we take immense pride in offering superior, cost-effective solutions covering the whole spectrum of tasks and processes to the healthcare industry. A significant factor is that our workforce comes with rich domain expertise and robust compliance norms.Our four-prong approach of an...

  • Customer Service Representative

    4 days ago

    Orlando, United States Viana Consulting LLC Full time

    Job Overview: **Duties**: - Provide accurate, valid, and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer accounts, and file documents - Follow communication...

  • Bilingual Customer Service Agent

    1 month ago

    Orlando, Florida, United States Disabled Veteran Solutions Full time

    per hour | Orlando, FL, USA | Hourly | Full Time Disabled Veteran Solutions is seeking experienced Inbound Customer Service Representatives to support government-based contracts in security, health and human services, and state benefits.At DVS, we pride ourselves in our excellent communication skills and are motivated to provide exceptional customer...

  • Bilingual Customer Service Agent

    1 week ago

    Orlando, Florida, United States Disabled Veteran Solutions Full time

    per hour | Orlando, FL, USA | Hourly | Full Time Disabled Veteran Solutions is seeking experienced Inbound Customer Service Representatives to support government-based contracts in security, health and human services, and state benefits.At DVS, we pride ourselves in our excellent communication skills and are motivated to provide exceptional customer...

  • Healthcare Customer Service Representative

    1 week ago

    Orlando, United States Credit Solutions Full time

    Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply today! Customer Service Representatives...

  • Healthcare Customer Service Representative

    3 weeks ago

    Orlando, United States Credit Solutions Full time

    Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply today! Customer Service Representatives...

  • Healthcare Customer Service Representative

    2 weeks ago

    Orlando, United States Credit Solutions Full time

    Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply today! Customer Service Representatives...

  • Customer Service Representative

    2 weeks ago

    Orlando, United States Collabera Full time

    Job DescriptionJob DescriptionJob Description:Must be Bilingual (English/Spanish) Customer Service Specialist- will handle inbound and outbound calls in a call center. You will provide customer service by answering customer concerns, explaining business policies and policy controls, as well as assisting in customer escalations and complaints.Language:...

  • Bilingual Spanish/English Customer Service | Onsite Plantation or Miramar

    22 hours ago

    Orlando, United States RemX Full time

    RemX Staffing is looking for compassionate and patient Bilingual Spanish/English Customer Service Representatives. This role will take inbound calls to assist people with scheduling regular meal deliveries. Title: BILINGUAL SPANISH/ENGLISHCustomer Service Rep Employment Type: Contract Location: Plantation, FL | ONSITE Salary: Bilingual Spanish/English...

  • Bilingual Customer Service Representative

    4 days ago

    Orlando, United States AutoPayPlus by U.S. Equity Advantage Full time

    Are you interested in working with a fun team who cares about their work and go above and beyond daily to do the right thing? If that aligns with your values and work ethic you have found the right place to work with AutoPayPlus. AutoPayPlus (APP) is a Company that helps everyday people improve their financial lives. Utilizing proprietary technology that...

  • Customer Service Representative

    1 week ago

    Orlando, United States Collabera Full time

    This position involves handling inbound and outbound calls in a call center environment, providing exceptional customer service, and addressing customer concerns promptly and efficiently.Key ResponsibilitiesInbound and Outbound Calls: Manage a high volume of inbound and outbound calls, ensuring all customer queries are addressed promptly and...

  • Customer Service Representative

    2 weeks ago

    Orlando, United States Collabera Full time

    This position involves handling inbound and outbound calls in a call center environment, providing exceptional customer service, and addressing customer concerns promptly and efficiently.Key ResponsibilitiesInbound and Outbound Calls: Manage a high volume of inbound and outbound calls, ensuring all customer queries are addressed promptly and...