Lead Control Management Officer

2 weeks ago

Irving, United States WELLS FARGO BANK Full time
Why Wells Fargo:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance, and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role:

Wells Fargo is seeking a Lead Control Management Officer supporting our Consumer Lending group. This role is part of the Evidence Based Control Evaluation (EBCE) team that evaluates whether controls are well designed and operating effectively. Our approach is tailored based on Risk and Control Self-Assessment data, and it supports proactive risk management in alignment with the Risk Management Framework. We perform evidence-based control evaluations which involve sampling and inspecting evidence to assess the design and operating effectiveness of controls and whether they are mitigating their assigned risks.

This role will lead a team of assessors that perform evidence-based control evaluations, and other activities as needed. Control evaluations generally include discussions with business partners, developing narratives based on the walkthroughs, determining the most appropriate testing methodologies, crafting specific test scripts, formally documenting results, and evidence, and reporting on findings. The role will provide guidance, coaching, and feedback to control assessors, interact directly with senior business leaders, and prioritize multiple activities simultaneously under time-sensitive deliverables.

In this role, you will:
  • Lead and oversee numerous assessors, including providing coaching, guidance, and feedback (but will not directly manage team members).
  • Ensure overall timelines are met, assist assessors in completing control evaluations within the defined timeline, provide engagement status updates, and escalate scheduling delays as needed to senior leaders.
  • Assist in identifying trends across teams and communicate/escalate any potential control deficiencies discovered during the completion of the control evaluation to the appropriate stakeholder and/or leader.
  • Complete applicable documentation in accordance with established requirements.
  • Foster strong relationships with team, collaborate effectively, and partner with multiple leaders.
  • Coordinate with Audit, Independent Testing & Validation, COSO and possibly regulators on risk related topics.
  • Interface internally with the control team and line of business leadership.
  • Leverage knowledge of industry standards and best practices around control evaluations (e.g., control testing) and risk management processes
Required Qualifications:
  • 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5 years Risk and Internal Controls experience with Internal /External Audit experience or similar testing disciplines
Desired Qualifications:
  • 5 years' experience leading control evaluation/testing/creation and execution of test scripts including supervising staff to ensure comprehensive test coverage of deliverables
  • 5 years extensive working knowledge of risk types, methodologies, and frameworks for evaluating or testing controls and assessing results, conducting research, and identifying control deficiencies.
  • 5 years operational risk management in the financial services industry including experience in RCSA
  • Experience testing compliance risk
  • Experience communicating effectively, in both written and verbal formats, with senior executive-level leaders and various LOB stakeholders
  • Experience developing partnerships and collaborating with other business and functional areas
  • Ability to assess issues, make quick decisions, implement solutions, and influence change
  • Ability to develop and negotiate solutions to issues with partners or clients including escalations as needed
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Excellent verbal, written, and interpersonal communication skills
  • Outstanding problem solving, critical thinking, and decision-making skills
  • Strong analytical skills with high attention to detail and accuracy
  • Advanced experience with Microsoft Word, Excel, Power Point, SharePoint
  • Risk Management Certifications (i.e., CIA, CISA, CRCM, CPA, etc.) preferred
  • A BS/BA degree or higher preferred
Job Expectations:
  • This position offers a hybrid work schedule
  • Ability to travel up to 10% of the time
Required locations listed: Relocation assistance is not available for this position:

11625 N Community House Rd. Charlotte, NC

550 S Tryon St. Charlotte, NC

250 E John Carpenter Fwy. Irving, TX

800 S Jordan Creek Pkwy. Des Moines, IA

600 S 4th St. Minneapolis, MN

2850 S Price Rd. Chandler Campus, Chandler, AZ

4101 Wiseman Blvd. San Antonio, TX

2200 Concord Pike, Wilmington, DE

This position is not eligible for Visa Sponsorship

Job posting may come down early due to volume of applicants.

Posting End Date:
7 Sep 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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