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Clincal Scheduling Coordinator

4 months ago

Baltimore, United States Johns Hopkins University Full time

Job Req ID:

112504

Clincal Scheduling Coordinator

We are seeking a who will work with faculty and will be responsible for all aspects of surgical and procedural coordinating. Schedules patients into earliest most convenient time slot while considering factors such as procedure and OR time and availability of operating room personnel and equipment.

Specific Duties & Responsibilities

Provides primary surgical and procedural scheduling coordination. Works with the staff to develop, implement and manage systems to ensure all required components are completed for surgical patients, i.e., consents and waivers, history and physical, orders, etc. Verifies insurance information for each surgery and procedure scheduled. Creates HAR (Hospital Account Record) for every procedure scheduled in an ASC and hospital setting. Reviews with patients all surgery instructions and necessary forms for completion. Reviews with patients all insurance requirements before surgery and will work with the patient and billing office to ensure all proper financial arrangements have been made before surgery. For international patients, will work with the International Office to ensure financial clearance and scheduling. Discuss general and pre-operative information with patients, family members, insurance companies and JHMI staff, mail surgical correspondence to patients. Educates patients on what to expect before, during, and after their surgery. Ensure that all patient questions have been answered by the appropriate staff. Coordinates details for surgery and procedures, including scheduling COVID tests, pre-ops and immediate post-op appointments and arrival time for surgery and follows up on post-op appointments to ensure continuity of postoperative care. Schedules surgery and procedures in EPIC. Coordinates surgery scheduling with other departments and/or medical office/administrative staff as necessary (combo cases). Inputs ICD and CPT coding from surgeons posting sheets for surgical and procedural authorization. Works with financial clearance and production unit staff to assist patients in financial need. Works with social worker to assist patients with resource challenges. Checks over schedules 2 weeks in advance for errors. Relays employee concerns to Surgical Scheduling Supervisor. Attends Surgical Scheduling meetings. Identifies open surgery time for other providers. Assists in locating missing paperwork for surgeries. Assists in creating surgical scheduling protocol. Provides backup coverage for Surgical Scheduling Supervisor, as needed. Performs general office duties include assisting with telephone calls, clinic appointment scheduling, scanning documents, and filing patient correspondence. Performs other duties as required and assigned. This description is a general statement of required major duties and responsibilities performed on a regular and consistent basis by the incumbent. It should not be held to exclude other duties not mentioned that are similar in nature and level of difficulty.

Minimum Qualifications
High school diploma/GED required.
Three years progressively responsible medical office experience. Medical terminology required.

Preferred Qualifications
Experience in the Johns Hopkins system strongly preferred. Two years of the related work experience that includes OR scheduling and/or patient management. Epic/OpTime experience strongly preferred.

Total Rewards
The referenced salary range is based on Johns Hopkins Universitys good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: 

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.


The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidates conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the .