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Supervisor, Customer Service REMOTE

3 months ago

Yonkers, United States Pro Worldwide Logistics Inc. Full time
Job Description:

Immediate Job Opening for Customer Service Supervisor - Import Operations - Remote Position

Experience working for a freight forwarder handling import cargo.

Attractive Salary and ALL Benefits
We are proud to offer the position of Customer Service Supervisor to be based at the NY/NJ area. Position is available for immediate appointment. Qualified candidates will be offered competitive salary and all standard benefits.

Professional experience:
  • Minimum 3 years experience handling all aspects of import operations from
    beginning to end.
  • Familiar with customs regulations and insuring compliance and minimizing
    disruptions.
  • In depth understanding of shipping regulations including customs procedures and
    documentation requirements.
  • Proven track record of customer satisfaction that includes fostering relationships.
  • Experience handling cross border moves.
  • Ability to work in high pressure environments.
  • Experience negotiating rates with carriers, trucking companies and vendors in
    general.
  • Technologically savvy.

Professional Attributes:
  • Customer focused and welcoming personality.
  • Ability to understand and resolve problems to the benefit of customer and the
    company.
  • Team player with the ability to reach out to other members. Easily approachable.
  • Good communication skills.
  • Positive attitude.

Only candidates with experience in handling imports in the freight forwarding industry need apply.

Must have experience working for a forwarder or forwarders with knowledge of import procedures.