Administrative Assistant

Found in: Talent US C2 - 2 weeks ago

Tucson, United States Casino Del Sol Resort Full time

Job Description

Job Description

Position: Administrative Assistant

Department: Various

Job Summary: Provides administrative, clerical, and secretarial services to the department’s management staff and team members.

Duties and Responsibilities (specific areas of responsibility include but are not limited to):

Composes, transcribes and types correspondence, memos, reports, and other miscellaneous paperwork. Prepares outgoing mail; files correspondence, reports, and departmental records in appropriate files. Opens and screens incoming mail; receives and distributes facsimiles as well as photocopies printed material, as needed. Places and receives telephone communications in a cordial and helpful tone of voice, taking accurate messages, and relaying them to the appropriate persons. Greets visitors, ascertains nature of business, and escorts visitors to appropriate offices. Schedules appointments and performs other duties that require accurate maintenance of calendars. Makes travel arrangements and coordinates reservations. Prepares and/or issues accurate and complete departmental records and reports utilizing a variety of office equipment. Interfaces with all levels of Casino team members, outside agency representatives, and customers in a courteous, responsive manner. Facilitates the flow of information throughout the property by attending meetings, keeping minutes, and following up on action items. Serves as a resource regarding departmental activities and operations. Maintains a working knowledge of Casino operations and events, as appropriate, to advise team members and customers. Advises management team of relevant or important information pertaining to the responsibilities of the department or the operations of the Casino. Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings, keeping minutes, and following up on action items. Maintains statistical data and prepares various reports with this information. Resolves minor customer complaints effectively; refers issues to appropriate personnel for disposition. Operates a variety of office equipment. Performs work that is sensitive and requires a high level of confidentiality. Performs other job-related duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of standard office policies, procedures, and practices Knowledge of modern filing and recordkeeping practices and procedures. Computer proficiency with Microsoft Office Suite software, especially word processing, spreadsheet, and presentation applications. Skill in English composition, grammar, spelling, and punctuation. Strong organizational, planning, and time management skills. Skill in developing and maintaining good working relationships. Ability to effectively communicate, orally and in writing. Ability to problem solve and make decisions. Ability to perform mathematical computations pertaining to the position. Ability to read and comprehend documents such as operation and maintenance instructions and procedure manuals. Ability to understand and follow through on written or verbal instructions. Ability to write routine reports and correspondence. Ability to handle multiple tasks at once. Ability to operate a variety of office equipment. Ability to deal with stressful situations. Ability to work under pressure and be detail oriented.

Minimum Qualifications:

High school or General Equivalency Diploma AND four (4) years directly related experience OR Certificate in Secretarial Science and three (3) years directly related experience OR any equivalent combination of academic education, professional training, or work experience. May be required to successfully pass a job-related test. Computer proficiency with Microsoft Office Suite software, especially word processing, spreadsheet, and presentation applications. Demonstrated track record of integrity and confidentiality. Demonstrated track record of initiative, reliability, and responsiveness. Must be able to work a scheduled that fits department needs (may require shift changes, weekends, holidays, and special events), including overtime, as needed. Must have employment eligibility in the Must be able to obtain, maintain, and retain a valid gaming license.

Preferred Qualifications:

Bilingual (English and Spanish)

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