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General Manager

3 months ago

Houston, United States JLL Full time

JLL supports the Whole You, personally and professionally.


Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The General Manager (GM) is responsible for managing a portfolio of medical office properties , within JLL’s Healthcare Property Management team . This portfolio includes about 15 properties, located throughout the US. The GM is responsible for achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property-specific strategic plans, and then implement those plans.

The General Manager is required to be on-site. *Local market requirements may vary slightly.

WHAT YOU’LL BE DOING

Operations:

Annual Inspect properties and coordinate maintenance, repair, and renovation projects. Manage major construction projects and review construction specifications. Support lease discussions and negotiations and assist with lease administration. Employ or contract for on-site management and engineering personnel. Observe competitive bidding for service contracts and act as primary contact for contractors and vendors.

Financial:

Oversee Real Estate Tax protest process. Approve purchases of supplies and equipment Assist in developing policies and procedures for tenant rent collections. Prepare annual jurisdictional forms and filings. Establish annual budgets and manage financial reporting. Prepare annual CAM reconciliations Develop and implement a capital improvement plan.

Client/Tenant Services:

Implement a tenant retention program. Coordinate property alterations, maintenance, and upkeep Meet regularly with tenant representatives and handle tenant issues and complaints. Conduct periodic inventories of building contents and property condition.

Leadership Management:

Establish goals and objectives for employees reporting to the GM. Conduct performance evaluations and develop training programs and career paths. Cross-sell JLL services Take on additional duties and tasks as assigned.

WHAT WILL YOU BRING TO THE TABLE

The General Manager must have a solid understanding of commercial real estate, property management operations, leasing, financial analysis, and customer service. They should possess strong communication and leadership skills and be proficient in financial calculations and analysis. Specific requirements include:

Education/Training:

Bachelor's degree

Years of relevant experience:

Minimum of five (5) years of commercial real estate or property management experience Minimum of three (3) to four (4) years of experience managing a team of three (3) or more people

Mathematical Skills:

Ability to perform calculations related to discounts, interest, commission, prorations, percentages, rent, and financial statements. Possesses financial and accounting acumen.

Reasoning Ability:

Strong problem-solving skills Ability to define problems, collect data, establish facts, and draw valid conclusions. Capability to work with limited standardization and interpret instructions effectively. Strategic thinking and implementation orientation

Other Skills and Abilities:

Proficient in Microsoft Office and other required software programs Familiarity with various budget applications Ability to travel within the local region. Advanced oral and written communication skills Strong organizational skills Self-starting and multitasking capabilities Ability to provide constructive and value-add solutions. Works effectively both independently and as part of a team. Client-focused approach

Preferred Skills and Others:

Real Estate License is required within the first six months of assuming the position. Must maintain active accreditation once earned.

WHAT’S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate.  Deep investment in cutting-edge technology to power your work.  Comprehensive and competitive benefits plan  A supportive, caring and diverse work environment designed for your growth and well-being.  A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.

Location:

On-site –Houston, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.