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Outbound Mail Clerk

3 months ago

Miami Lakes, United States The Ward Law Group, PL Full time
Job Description

As an Outbound Mail Clerk Client Support Representative at our firm, your role is pivotal in ensuring a positive experience for our clients, teams, and communities. Responsible for answering incoming calls and addressing clients' needs regarding legal services, you play a crucial role in our fast-paced environment by efficiently processing outbound mailing requirements. This includes screening and forwarding calls, assisting with clerical duties, processing incoming mail, and maintaining organized files. As a self-starter, you're accountable for tracking mailing supplies, forwarding misdirected mail, and attending training sessions to enhance job performance.

 

Salary: $16-17.50 per hour

Working schedule: Monday - Friday 9:30AM - 6:00PM EST


Qualifications

  • No mail experience needed, we provide training for the position
  • Candidate must have customer service experience, 
  • Candidate must speak fluent English and Spanish
  • Candidate must be available to work Monday - Friday between the hour of 9:30AM - 6:00PM EST
  • Ability to multitask and work in a fast paced environment. 
  • Candidate must have great attention to detail and organizational skills. 


Additional Information

We value your wellbeing and offer opportunities for professional development to help you grow your career. Our comprehensive package includes health benefits; pretax health care and dependent care saving accounts; life insurance; paid time off and holidays; and a percentage match on your 401K contributions to insure your overall satisfaction and security. Additionally, we provide confidential counseling services, mental health support, and financial guidance. Come make a difference for our clients

All your information will be kept confidential according to EEO guidelines.