Operations Manager, Housing

1 month ago


Brooklyn, United States RiseBoro Community Partnership Full time

Job Details

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Operations and Special Projects Manager is responsible for providing overall administrative and office support and planning and overseeing short and long-term projects for RiseBoros Housing Division programs including; Supportive Services, Real Estate Development, Construction and Sustainability and Property Management, and any other program under the Housing Division that continue to develop as we expand. Job duties will be:

Executive Administrative Support of Housing Division Leadership

Maintain appointment calendar for the Vice President, including scheduling and invites to meetings as requested; Sort, respond and forward as appropriate VPs mail; Receive and initiate phone calls in support of the Housing Leadership Team; direct incoming calls as necessary; Draft letters, emails, and other communications as needed; Prepare large mailings such as holiday cards, fundraising events, etc. for division. Ensure completion of timekeeping for Housing staff as needed, on behalf of the Housing Leadership team. Further development and implementation of systems and procedures Oversee logistics, material preparation and file management

Inter-Organization Communication and Support

Serve as Housing liaison for inter-organizational initiatives, including Brand Champions, IT Working Group; Coordinate with RB IT to advance and implement projects within the division as appropriate to maximize efficiency; Coordinate with the Racial Equity Manager to implement projects for Housing. Facilitate Housings Racial Equity Working Group and coordinate diversity, equity, and inclusion initiatives; Manage the SYEP internship process for Housing sites; Supervise all admin SYEP participants and other volunteers or interns (excluding MSW interns); Ensure Housing offices maintain up-to-date safety protocols. Lead the Safety Committee and manage safety-related short- and long-term projects; Work with the RiseBoro Development and Marketing Team to utilize various platforms to create, develop and implement innovative promotional strategies to showcase Housing programs and services; Create content for the Housing SharePoint site, Facebook, Twitter and Instagram accounts including conducting and documenting client and program successes; Complete additional operational tasks as assigned by the Directors and the Vice President.

Special Projects

Work with senior staff to develop, implement and track methods of assessing the performance of each program with the use of measurable KPIs Work closely with Housing Directors to develop, implement and maintain reporting tools such as spreadsheets, graphs and dashboards; Coordinate and assist in the RFP process and grant management activities for all potential Housing funding, working alongside Community Affairs to execute proposals and grant requests.

Human Resources

Assist with recruitment and hiring of all Housing Divisions staff in compliance with the organizations contractual and other regulatory agencies policies and procedures, including but not limited to: Submission of job requisition Coordination of interview arrangements Coordination of employment offers as approved by division VP or designee Act as point person for communications between HR and divisional staff; Participate in job fairs; Periodically auditing of employee database to ensure accuracy; report all data discrepancies to HR department; Work closely with unit directors, managers and supervisors for proper completion of performance evaluations; Schedule trainings for division, as necessary; Work with HR to coordinate staff meetings, open enrollment and information sessions for employee benefits; Assist with coordination of leaves as well as the benefit claim process including paid family leave, short-term disability and workers compensation; Maintain confidentiality at all times.

Staff Development

Lead onboarding initiatives and train all Housing new hires; introduce new hires and new promotions to Housing staff; Work with Housing Directors in curating online and in-person onboarding for their unique programs; Coordinate with representatives from other Divisions to bridge gaps in onboarding and training, ensuring staff are oriented to programming across the agency; Coordinate with IT to ensure appropriate set-up of all new staff on-site and remotely; Lead efforts that engage staff through team building, wellness, affinity groups, and workshops, etc.; Assist with the planning and implementation of staff trainings, development activities, fundraising activities, and division-wide events; encourage engagement digitally and in-person when appropriate; Coordinate with Admin and the IT Department on providing technology to staff, ensuring staff are properly trained with up-to-date Housing systems and any new IT initiatives are successfully implemented across programs (i.e. new phone systems).

COMPETENCIES

A minimum of three to five years of experience performing administrative or direct service work; in a non-profit setting strongly preferred Excellent verbal and written communication skills Highly proficient in Microsoft Office programs and Google Docs required; Photoshop and video editing platforms a plus Experience coordinating projects and/or program initiatives Entrepreneurial spirit, ability to problem solve and build relationships Positive attitude and a focus on potential solutions rather than existing problems alone Ability to problem-solve and work independently Big-picture thinking and a visionary Ability to multi-task and manage various project elements simultaneously Ability to work independently as well as collaboratively with a team, as required and necessary Have a demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)

EDUCATION EXPERIENCE

Bachelors Degree required or equivalent experience.



  • Brooklyn, United States CAMBA Full time

    Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers....

  • Housing Specialist

    21 hours ago


    Brooklyn, United States Samaritan Daytop Village Full time

    Overview: **Housing Specialists** **Tuesday to Saturday 12PM-8PM** **Everyone Deserves Permanent Housing** **Come Play a Role in Achieving This!** **Salary: $42,000** A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and the greater New York Area. Samaritan Daytop Village serves over...


  • Brooklyn, United States Good Shepherd Services Full time

    About Us: Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year - and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take....


  • Brooklyn, United States Bridging Access To Care Inc Full time

    _**Who is Bridging Access to Care, Inc.**:_Bridging Access To Care, Inc. (BAC) is a nonprofit, multi-service, community-based behavioral healthcare organization committed to building healthy communities, one person at a time._ - In 2012, Brooklyn Aids Task Force changed its name to BAC and successfully made the transition from an AIDS-centered organization...

  • Housing Specialist

    2 weeks ago


    Brooklyn, United States Volunteers of America-Greater New York Full time

    Housing Specialist Brooklyn, NY 11221, USA Req #3119Thursday, April 11, 2024Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and...


  • Brooklyn, United States Progressive Management of NY Full time

    Growing Real Estate Management and Development firm is seeking an experienced Residential Property Manager to oversee day to day operations of multiple properties, including accounting, tenant relations, maintenance and repair, security, janitorial services, landscaping, snow removal, etc. **Property Manager - Residential** - Generate work orders directed...


  • Brooklyn, United States Venture House. Inc. Full time

    Overview: Venture House is a nationally recognized community based non-profit mental health agency, helping adults who are living with mental illness to achieve recovery through improving access to affordable housing, education, healthcare, employment and meaningful social connection. We are seeking an enthusiastic and compassionate Case Manager to provide...

  • Resource Coordinator

    4 weeks ago


    Brooklyn, United States New Destiny Housing Corporation Full time

    New Destiny’s mission is to end the cycle of domestic violence and homelessness for low-income families and individuals by developing and connecting them to safe, permanent, affordable housing and services. To achieve its mission, New Destiny builds and manages housing with on-site services; offers innovative programs that assist survivors in finding and...


  • Brooklyn, United States Bridging Access To Care Inc Full time

    _**Who is Bridging Access to Care, Inc.**:_Bridging Access To Care, Inc. (BAC) is a nonprofit, multi-service, community-based behavioral healthcare organization committed to building healthy communities, one person at a time._ - In 2012, Brooklyn Aids Task Force changed its name to BAC and successfully made the transition from an AIDS-centered organization...


  • Brooklyn, United States ICL Full time

    NOTE: All applicants must comply withICL"s vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).JOB SUMMARY:The Housing Coordinator promotes the attainment of resident permanent housing goals by ongoing assessment of...


  • Brooklyn, United States ICL Full time

    NOTE: All applicants must comply withICL"s vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine). JOB SUMMARY: The Housing Coordinator promotes the attainment of resident permanent housing goals by ongoing assessment of...

  • Accounting Manager

    2 days ago


    Brooklyn, United States Tandym group Full time

    A nonprofit services organization in New York City is currently seeking an experienced Accountant to join their growing team in Brooklyn as their new Accounting Manager. In this role, the Accounting Manager will be responsible for managing and coordination of planning processes for pre-development of new and rehabilitated multi-family affordable and housing...


  • Brooklyn, United States Constructive Partnerships Unlimited Full time

    It is a time of growth at Constructive Partnerships (CP) Unlimited! The Agency recently expanded its constituency to include housing migrants at a Sanctuary Site in Brooklyn. We are a leading non-profit provider of residential, day habilitation, Article 16, vocational, wheelchair, and transport services throughout New York City and the Hudson Valley to...


  • Brooklyn, United States Neotecra, Inc Full time

    **SUMMARY OF THE FUNCTION/ROLE** Facilities, Stations Maintenance in Subways Department of New York City Transit (NYCT) is seeking one (1) temporary consultant to serve as Project Manager to oversee all administrative and operational support aspects for Station Maintenance, which represents over 1000 maintenance personnel. This position will be...


  • Brooklyn, United States RiseBoro Community Partnership Full time

    Job Details Description ESSENTIAL DUTIES AND RESPONSIBILITIES The Assistant Property Manager is a member of the management team that manages approximately 2400 residential units encompassing LIHTC units, Older Adult Housing/Assisted living facilities and scattered-site residential and retail properties. RiseBoro Assistant Property Managers are...


  • Brooklyn, United States Visa Full time

    Job Description We are looking for a highly strategic and analytical Business Planning and Operations Manager for the North America (NA) Money Movement Solutions (MMS) - Business Strategy and Planning Office. The successful candidate will play a pivotal role in shaping our strategic direction and driving business growth in the NA region. This individual...


  • Brooklyn, United States The City University of New York (CUNY) Full time

    Performing Arts Center Manager **POSITION DETAILS** The Performing Arts Center Manager will be responsible for the Operations Management, Front of House Management, Logistics and Coordination, Communication and Relationship Management and Administrative Support. In addition to the CUNY Title Overview, typical duties include but are not limited to: -...


  • Brooklyn, New York, United States teamworkonline Full time

    BSE Global ("BSE") is a multifaceted sports and entertainment business that brings people together to experience music, sports, and culture through our teams and venue. Through these experiences and in our workplace, we strive to elevate our business, grow our fan base, and cultivate a community anchored in belonging and inclusion in every aspect, on and off...


  • Brooklyn, United States Outback Steakhouse Full time

    With limited supervision, the Assistant Kitchen/Culinary Manager's (AKM) role is to support the back-of-house team members and kitchen manager, within a specific restaurant, through maintenance of restaurant kitchen standards, and strive to achieve overall quality and consistency on a daily basis. This role should be a leader with a coaching attitude in...

  • Case Planner

    1 month ago


    Brooklyn, United States The New York Foundling Full time

    Overview: At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and...