Facilities Operations Manager
2 weeks ago
**SUMMARY OF THE FUNCTION/ROLE**
Facilities, Stations Maintenance in Subways Department of New York City Transit (NYCT) is
seeking one (1) temporary consultant to serve as Project Manager to oversee all administrative
and operational support aspects for Station Maintenance, which represents over 1000
maintenance personnel. This position will be responsible for the planning and execution of
various initiatives within Station Maintenance, and roll out of preventive and predicative
maintenance programs. This position will also work on developing and rolling out new KPIs for
Station Maintenance to drive best practices across the team.
This position is to provide critical Project Management and Enterprise Asset Management (EAM)
support for to support Stations Maintenance operations.
**RESPONSIBILITIES**
- Provide administrative and operational support aspects for Facilities, Stations
Maintenance division of just over 1,000 employees.
- Assist in Enterprise Asset Management (EAM) reporting related to non-conformities and
work orders.
- Assist in the administration of EAM, extracts information for management requests,
project planning, audits and investigation compliance.
- Works with the EAM team to improve the functionality of EAM, improve data qualify of
the system and improve the quality of system outputs.
- Performance management for project and goal related maintenance, corrective
maintenance, and preventive maintenance.
- Capitalize on best industry practices to implement preventive and predictive
maintenance programs to drive cost savings initiatives.
- This position will also work on developing and rolling out new KPIs for Station
Maintenance to drive best practices across the team.
- Reporting to senior and executives on maintenance, performance based on EAM and
other pertinent maintenance data.
- Responsible for the planning and execution of various initiatives within Station
Maintenance, including the Station ReNEWvation Program, LED conversation program
(cost savings), and roll out of preventive and predicative maintenance programs.
- Support special projects and initiatives such as station camera installs, LED conversion,
Stations ReNEWvations and other divisional initiatives by tracking financial data,
personnel strength and collaborative activities of other divisions and agencies such as
Construction & Development, Infra Capital Construction, Electronics Maintenance
Division, Security and Operations Planning.
- Assist in official communication from the Assistant Chief’s office in the form of notices,
bulletins and memorandums to all Stations Maintenance personnel.
- Assists with HR functions and liaises as needed with the employment center and
Human Resources.
- Liaise with Department of Subways, Operations Support teams such as Operations
Training, Timekeeping, Safety, Pick and Finance.
- Liaise with Office of System Safety, and Department of Subways (DOS) Safety, to
accurately report on employee Injuries on Duty (IODs). Perform trend analysis and
develop programs to improve Stations Maintenance safety. Assist in material and supply
acquisition and distribution. Assist VP’s office during unplanned disruptions, and
weather emergencies as needed.
**DELIVERABLES & DUE DATES**
1. Project management and reporting of internal projects to monitor resources, budget,
expenses and project status.
2. Monitor the Enterprise Asset Management (EAM) system in Hexagon for reporting
and ensuring compliance with non-conformities and preventative maintenance close
outs.
QUALIFICATIONS EXPERIENCE & EDUCATION
- Bachelor’s degree in Planning, Business, Finance, Accounting and Data Science or
a related field.
- Excellent analytical skills with the ability to dissect large amounts of data.
- Strong communication skills and the ability to effectively convey complex
information.
- Experience in the transportation especially in railroad industry is a plus.
- Good communication skills to translate business requirements into Dashboards
and Reporting
Project, Power BI
- Experience in desktop / mobile computer support and troubleshooting software
related problems.
- Excellent oral, written and presentation communication skill in relating technical
information to non-technical personnel.
- Strong analytical and problem-solving skills
- Ability to effectively prioritize and execute in a high-pressure environment.
- Ability to independently set priorities and meet deadlines in a fast-paced
environment, a self-starter.
- Excellent inter-personal skills including the ability to work with individuals at all levels
of the organization.
Pay: $55.00 - $60.00 per hour
Work setting:
- In-person
**Education**:
- Bachelor's (required)
**Experience**:
- Maintenance: 8 years (required)
- managerial/supervisory capacity: 5 years (required)
Work Location: In person
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