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Sales Office Administrator

3 months ago

Raleigh, United States THRIFTY OFFICE FURNITURE OF NC LLC Full time
Benefits:
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off

We are seeking a friendly and organized Sales Office Administrator to join Thrifty Office Furniture. As a Sales Office Administrator, you will play a crucial role in ensuring smooth operations within our showroom and providing excellent customer service to our clients.
Responsibilities
  • Manage and maintain the showroom, including organizing and filing paperwork, maintaining office supplies, and keeping the office clean and organized.
  • Assist the sales team with administrative tasks such as preparing sales orders, updating customer records, and scheduling appointments.
  • Greet and assist customers visiting the office, answering questions, providing information about our products, and ensuring their needs are met.
  • Process customer orders, including accurately entering order details, coordinating with the warehouse for product availability and delivery, and ensuring timely order fulfillment.
  • Handle customer inquiries and complaints, resolving issues promptly and escalating complex cases to the appropriate departments.
  • Maintain a comprehensive knowledge of our office furniture products, staying updated on new arrivals, features, and promotions to provide accurate and detailed information to customers.

Requirements
  • Prior experience in an administrative role, preferably in a sales or customer service environment.
  • Exceptional organizational skills and attention to detail, with the ability to handle multiple tasks simultaneously.
  • Strong communication skills, both verbal and written, with a friendly and professional demeanor.
  • Excellent customer service skills, with the ability to effectively handle customer inquiries and complaints in a timely manner.
  • Knowledge and passion for office furniture and interior design is a plus.

  • Strong problem-solving skills and ability to work independently as well as in a team.