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Part-Time Receptionist

1 month ago

Stamford, United States Robinson Terrace Rehabilitation and Nursing Center Full time
Robinson Terrace Rehabilitation and Nursing Center -

Company Overview: Robinson Terrance Rehabilitation & Nursing Center is a 120-bed long term and short-term facility, located in beautiful Stamford, New York. We are proud to offer a full continuum of premium healthcare services provided by highly trained and skilled personnel with years of experience.

We are currently seeking a Receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The receptionist provides information about the nursing home’s services, visiting hours, and relevant policies.

  • This position is part-time and primarily during the evening shift
  • Schedule:
    • Wednesdays: 4:00pm-8:00pm 
    • Thursdays: 2:00pm-8:00pm 
    • Fridays 2:00pm-8:00pm
    • Saturdays 8:00am-2:00pm 
    • Sunday: 2:00pm-8:00pm 
  • Rate: $16.50 per hour with benefits (insurance, PTO, 401k) or $18.00 per hour without benefits

Receptionist Responsibilities Include:

·     Greeting and Assisting Visitors: Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies.

·     Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.

·     Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.

·     Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.

·     Emergency Response: Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.

·     Coordinating with Staff and Residents: Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.

·     Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.

·     Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.

·     Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.

·     Training and Orientation: Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.

Receptionist's Skills & Qualifications:

  • Experience with hospitality, seniors, health care and service delivery preferred.
  • Customer Service/Hospitality background preferred.
  • Strong communication skills required.
  • Ability to work well with others in a fast-paced dynamic environment.

What you can expect from us:

  • Professional Growth & Stability
  • Weekly Pay
  • Paid Time Off (PTO)
  • Health insurance (Health, Vision, Dental)
  • 401k
  • Employee “perks” including discount programs.
  • Innovative Training Programs & much more

We are an Equal Opportunity Employer –M/F/D/V - Receptionist 

Smooth application process Online Applications available for your convenience Submit your application for this Receptionist position today and your personal recruiter will reach out to you.