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Strategic Account Director

3 months ago


Chicago, United States Wyndham Hotels & Resorts Full time

Strategic Account Director - Leisure Sales

Location:

Chicago, IL, US

Property Name: Remote in the United States Req Id: 23390

Wyndham Hotels & Resorts is now seeking a Strategic Account Director - Leisure Sales to join our team.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you

The Role

The Strategic Account Director of Leisure Sales is responsible for the overall sales for Wyndham Hotels & Resorts, in all aspects of the leisure market including a specific focus on driving sales to the Caribbean and Mexico markets. In addition, they will be responsible for maintaining client relationships with wholesale accounts, large third-party leisure accounts and FIT clients.

What you'll do

Develop sales strategies and tactical plans for the leisure market segment to achieve revenue and room night goals.  Build and strengthen relationships with existing and new customers to enable future bookings. Target accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Utilize negotiating skills and creative selling abilities to close on business and negotiate contracts. Manage complex business interactions and negotiations. Leverage relationships with key and target accounts to increase market share.  Quarterly business reviews with designated ownership groups. Recommend, plan, and participate in sales trips and industry related meetings as appropriate. 

You'll be successful if you have

Must be able to work well in stressful, high-pressure situations, including ability to handle client objections and disputes to achieve satisfactory results. Ability to multi-task, prioritize and meet simultaneous deadlines with attention to detail.  Demonstrated self-starter, exhibiting initiative, confidence, professionalism, and good judgment. Exhibit excellent interpersonal and communication skills to work with people at all levels and from all backgrounds and parts of the world. 

Required Qualifications/Experience

4-year bachelor’s degree in business administration, Marketing, Hotel and Restaurant Management, or related major or experience commensurate with role and responsibility. 5 years of experience in leisure sales. Strong professional presentation skills. Global and/or Multi Property Experience. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.). Remote based in New York City, Miami, Chicago or Houston.  Bi-lingual (Spanish) a plus.